Specialist, Emergency Services - Sensing & Connectivity

Apple Inc.; Carlsbad (CA); Hybrid; USD 142,000 - 263,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Employee stock purchase plan

Stock awards possible

Relocation assistance

Discounted products and services

Tuition reimbursement

Job summary

Apple Inc. in Carlsbad, CA is seeking a Specialist, Emergency Services - Sensing & Connectivity to help build safety features and partner with public safety stakeholders.

This role emphasizes privacy and near-term delivery of safety technologies across devices and services. The position requires over 10 years in public safety disciplines, PSAP operations experience, knowledge of cellular networks, and the ability to travel to engage partners and responders.

Qualifications

• Minimum 10 years in public safety disciplines (communications, law enforcement, fire, EMS).
• Experience with PSAP operations in multiple regions is preferred.
• Knowledge of cellular networks and emergency response data systems.
• Understanding of safety systems architecture and dispatch tools.
• Ability to work with cross-functional teams and travel as needed.

Responsibilities

• Tackle challenging safety problems and develop new safety technologies with engineering teams.
• Collaborate with government agencies, PSAPs, regulators and industry groups to extend feature reach.
• Travel as required to engage stakeholders and field responders.

Skills

Public safety experience

PSAP operations knowledge

Cellular networks understanding

Safety systems architecture

Cross-functional collaboration

Travel willingness

Education

Bachelor's degree

Job description

Specialist, Emergency Services - Sensing & Connectivity

Carlsbad, CA - CC0462, California, United States Software and Services

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, smart people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple products and services. The same passion for innovation that goes into our products also applies to our practices strengthening our commitment to leave the world better than we found it. Would you like to come and build the next generation of Apple's safety technologies that make it easy for our users to get help in an emergency, and help responders quickly find and accurately help our users when they do? Are you an experienced public safety professional who is passionate about the software technology and safety domains? Are you passionate about privacy? Join us to help deliver the next groundbreaking Apple product.

Description

At Apple, you will join a group of extraordinary engineers and software architects who develop the safety and location features that are shared across all our devices.

Responsibilities

• Internally, you will apply your skills and experience to tackle some of the most challenging problems in safety today, work closely with systems and hardware engineers to define and develop new safety technologies and applications and advise on core safety technologies like Enhanced Emergency Data, Emergency SOS via satellite, Location transport technologies like SIP PIDF-LO, NILR and AML, Crash & Fall Detection and Enhanced Safety Alerts.
• You will be working alongside many cross functional teams from different parts of Apple.
• Externally, you will partner with Government Agencies, Public Safety Answering Points, Regulators and industry associations in order to drive their understanding of those aforementioned safety features and increase the reach of those features in new markets. Such partnerships will involve connecting with those stakeholders, many in a face-to-face manner, so some travel may be required.

Minimum Qualifications

• At least 10 years' cumulative experience in one or more public safety disciplines such as communications, law enforcement, fire, or search and rescue, or emergency medical service.
• Experience, including legislative knowledge, with Public Safety Answering Point (PSAP) operations in one or more of the following regions: East Asia/Pacific, South and Central America, South Asia.
• Basic knowledge of cellular networks systems and their role in the emergency response chain.
• Strong understanding of public safety systems architecture, including delivery of voice or text messages to emergency services, with caller location, telecommunicator / dispatcher tools (e.g., CPE, CAD, mapping, radio) and, preferably, additional data (e.g., Medical ID, telematics, etc.)
• Experience integrating novel technologies into PSAP or field responder operations, and educating telecommunicators, dispatchers, or field responders as part of the change management process.
• Ability to travel as required

Preferred Qualifications

• You have a passion for safety technologies. Familiarity with location technologies like GPS / GNSS as well as public safety and emergency communications standards, training, and regulations is a plus.
• You thrive in a dynamic, collaborative environment and communicate effectively with multi-functional team members.
• Bachelor's or higher degree preferred, but not required.
• Additional non-English language skills are a plus.
• Passion for actively learning new skills, techniques, and processes.
• Desire to be exposed to all aspects of development, prototyping, planning, designing, productizing, launching, marketing, and scaling.
• Focused on the tiny details that are meaningful to our customers and the responders who help them.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,300 and $263,300, and your base pay will depend on your skills, qualifications, experience, and location.

• Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs.
• Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.
• Comprehensive medical and dental coverage
• Retirement benefits
• A range of discounted products and free services
• Reimbursement for certain educational expenses — including tuition
• Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Learn more about Apple Benefits

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.