Specialist, Digital Process & Data Analysis

MSD; Rahway (NJ); On-site; USD 87,000 - 137,000; Full time

Job summary

MSD in Rahway, NJ is seeking a Specialist, Digital Process & Data Analysis (DPDA) to bridge digital capabilities with end users. The role supports adoption of data analytics, BI tools, and data literacy; assists with UAT, change management, and data requests to improve user experience and business impact.

Responsibilities cover solution delivery, data preparation, and storytelling with dashboards across BI platforms.

Qualifications

• Non-Degree with 4+ years of experience in a relevant field OR Associate's Degree in Computer Science, Statistics, Pharmacy, Nursing, Biological Sciences, or a health care-related discipline AND 3+ years of experience; OR Bachelor's Degree in same fields AND 2+ years of experience; OR Advanced Degree in same fields with relevant experience.

Responsibilities

• Support the delivery of high-value technical solutions that meet business needs and achieve broad organizational adoption; assist with data preparation and basic quality checks; manage sharing, workspace organization, and permissions with platform owners.
• Build/wireframe dashboards in BI tools; interpret trends and communicate key takeaways; perform light data wrangling and quality checks; ensure data integrity and governance.
• Communicate effectively with technical and business stakeholders; elicit and document needs; work independently and manage risks; drive actions to closure and build cross-functional partnerships.

Skills

Data Management

Good Clinical Practice (GCP)

Tools

Qlik Sense

Power BI

ThoughtSpot

Tableau

Job description

Job Description

The Specialist, Digital Process & Data Analysis (DPDA) (P-track) serves as a bridge between digital capabilities and end users, helping teams successfully adopt and maximize the value of data, analytics, and technology solutions. Through user support, training, communications, and data literacy initiatives, this role enables stakeholders to effectively utilize purpose-built applications, user-generated analytics, conversational bots, and operational reporting tools. The Specialist also supports solution testing, implementation, and ad hoc data requests to enhance user experience and business impact.

Responsibilities

• Solution delivery and product / data support: Support the delivery of high-value technical solutions that meet business needs and achieve broad organizational adoption. Support scoping, requirements/user stories, User Acceptance Testing (UAT), and change management with product/engineering partners. Assist with data preparation and basic quality checks to maintain integrity. Manage sharing, workspace organization, and permissions for own area in partnership with platform owners. Engage with business stakeholders to understand and document their needs and help translate them into clear requirements and technical deliverables.


• Process, compliance, & capability building: Engage in learning new technologies and reporting methods. Technical skills: Business intelligence (BI) reporting and visualization: Proficient in at least one business intelligence platform (e.g., Qlik Sense, Power BI, ThoughtSpot, or Tableau), with ability to build / wireframe clear, audience-appropriate dashboards. Data literacy and storytelling: ability to interpret trends and outliers and communicate key takeaways and limitations. Data preparation and quality: ability to perform light wrangling and data cleanup in BI tools or spreadsheets. Spreadsheet and tabular proficiency to reconcile and analyze data end-to-end (e.g., through use of pivot tables, lookups, text-to-columns, conditional formatting, and data validation). Documentation and metadata management: Proficient in versioning, naming, and access-control standards. Solid understanding of data connections and refresh schedules. Working knowledge of the Software Development Lifecycle (SDLC). Solid knowledge of Good Clinical Practice (GCP) and strong learning agility for adjacent clinical domains. Working knowledge of database concepts, data quality, and governance; collaborate with data/tech teams to improve data integrity and usability. Awareness of analytics/programming concepts and effective collaboration with technical partners; hands-on coding not expected. Ability to connect business outcomes to technical deliverables.


• Soft skills: Ability to communicate effectively with both technical and business stakeholders, with an ability to tell clear, compelling, data-driven stories and translate technical concepts into plain language. Ability to elicit and document business needs and translate them into requirements, user stories, or solution concepts. Ability to work independently with minimal guidance, identify risks, propose options, and escalation appropriately with guidance. Solid teaming skills with ability to collaborate smoothly across functions and drive action items to closure. Strong project and time management skills, with ability to manage tasks, prioritize workload with guidance based on urgency, impact, and critical path dependencies, and deliver on time. Ability to build trust through reliability, transparency, and concise updates.


• Enterprise Leadership Skills: Execution Excellence | Focus on self-development, openness to feedback, and quickly building skills; embrace continuous learning and actively identify new areas for growth. Decision Making | Identify and analyze problems by interpreting qualitative and quantitative information, select best course of action, and make timely decisions while considering tradeoffs; optimize probable consequences. Networking & Partnerships | Build knowledge of the company, processes, clients, and customers; work across functions and collaborate effectively; leverage relationships within and across work groups to achieve results.

Qualifications & experience

• Non-Degree with 4+ years of experience working in relevant field for associated job description (see below) -OR- Associate's Degree in Computer Science, Statistics, Pharmacy, Nursing, Biological Sciences, or a health care-related discipline AND 3+ years of experience working in relevant field for associated job description (see below) -OR- Bachelor's Degree in Computer Science, Statistics, Pharmacy, Nursing, Biological Sciences, or a health care-related discipline AND 2+ years of experience working in relevant field for associated job description (see below) -OR- Advanced Degree (Masters or Doctorate) in Computer Science, Statistics, Pharmacy, Nursing, Biological Sciences, or a health care-related discipline Example relevant experience: Healthcare, life sciences, analytics, operations, or training/enablement; substantial, hands-on experience in one or more clinical operations domains (e.g., study start-up, site management, monitoring, data management, quality/compliance) preferred. Experience designing and delivering training, enablement materials, or workshops; able to upskill stakeholders on processes, tools, and data use. Demonstrated cross-functional collaboration and stakeholder management; facilitates small working sessions and drives follow-through. Experience in applying clinical operations knowledge and/or technical analytics expertise to identify business needs and support the delivery of data, reporting, or digital solutions.

Preferred Skills

• Data Management


• Good Clinical Practice (GCP)

The primary location for this posting is:

USA - New Jersey - Rahway

Where required by law, the compensation range for this role is provided below.

The salary range for the primary location of this role is: $87,300.00 - $137,400.00

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Additional location(s): Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply.

You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.

Additional location(s) Compensation Information

Additional location(s) Compensation Information: San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Not Applicable Shift: 1st - Day Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date: 11/5/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.