Specialist, Corporate Real Estate

FINRA; Boca Raton (FL); On-site; USD 86,593,000 - 153,499,000; Full time

Job summary

FINRA is seeking a Specialist in Corporate Real Estate to support a hybrid workplace model and facilities operations across multiple locations. This role focuses on workspace management, on-site coordination, and enhancing employee experience.

The ideal candidate has a degree in business or facilities management and 4+ years of facilities coordination or customer service, with strong MS Office skills and experience with reservation systems.

Qualifications

• Associate's degree or higher in Business Administration, Facility Management, or related field.
• Minimum four (4) years of experience in facilities coordination, administrative support, or customer service.
• Experience with reservation systems and facilities management software.
• Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational skills with attention to detail.
• Outstanding communication and customer service skills.
• Professional demeanor and ability to interact effectively with all levels of staff.
• Problem-solving skills with proven ability to make independent decisions within established guidelines and procedures.
• Ability to effectively coordinate multiple priorities in a professional environment.
• Experience with procurement processes and vendor coordination preferred.

Responsibilities

• Act as the primary on-site resource for workplace operations and local real estate coordination.
• Manage hotel reservation system and resolve workspace booking issues for assigned location(s).
• Provide excellent customer service and troubleshoot space/facility navigation and reservation process issues.
• Oversee Conference Center Operations and ensure room readiness and equipment functionality.
• Coordinate facility service requests through FM Interact and liaise with vendors/building management.
• Support vendor oversight, insurance documentation, and maintenance schedules.
• Process invoices, purchase requisitions, and staff relocation coordination.
• Track equipment locations, serial numbers, and inventory; coordinate with maintenance staff.
• Maintain facility records and ensure adherence to procedures and policies.
• Monitor workspace utilization and prepare status reports on facilities performance.

Skills

Facilities coordination

Customer service

Reservation systems

Microsoft Office

Organizational skills

Communication

Procurement coordination

Education

Associate's degree or higher in Business Administration or Facility Management

4+ years facilities coordination experience

Tools

FM Interact

Job description

The Specialist, Corporate Real Estate serves as a frontline resource supporting FINRA's hybrid workplace model and facilities operations. Under general direction of the manager, this role supports workspace management with comprehensive facilities coordination to ensure seamless workplace experiences for staff and visitors across assigned location(s). As an integral member of the Corporate Real Estate team, the Specialist contributes directly to workplace efficiency and employee satisfaction across FINRA locations.

FINRA is hiring 1 Specialist in each of the following FINRA offices:

• Boca Raton
• Chicago
• Woodbridge
• Los Angeles
• Philadelphia
• Tyson's Corner
• Jericho
• Denver
• Boston
• Workspace & Reservation System Management
• Act as the primary on-site resource for workplace operations, local real estate operation coordination, and frontline representative for employee experience.
• Manage hotel reservation system and resolve workspace booking issues for assigned location(s);
• Utilize excellent customer service skills to troubleshoot space/facility navigation and reservation process issues and provide timely guidance to employees and visitors at all levels, in a professional and client-focused manner.
• Conference Center Operations – Manage and maintain conference rooms and meeting spaces to ensure professional, well-organized areas; ensure equipment functionality and room readiness with minimal supervision.
• Facilities Service Coordination - Process and coordinate facility service requests through FM Interact system; liaise with contractors, building management, and internal staff to resolve issues.
• Vendor & Contractor Management – Support oversight of vendor maintenance activities and ensure compliance with FINRA procedures; maintain vendor documentation, insurance certificates, and maintenance schedules.
• Administrative & Procurement Operations - Process invoices, purchase requisitions, and staff relocation coordination; manage regional supply inventory and ordering processes.
• Asset & Inventory Control - Track equipment locations, serial numbers, and building operation supplies; coordinate with maintenance personnel on inventory management.
• Documentation & Compliance - Maintain organized facility records, work orders, and vendor documentation; ensure adherence to established facilities procedures and policies.
• Performance Analysis & Reporting - Monitor and document workspace utilization and facility performance metrics; prepare status reports on facilities operations and system effectiveness.
• Work autonomously on routine tasks while escalating complex issues appropriately.
• Demonstration of FINRA's values.
• Collaboration, both in-person and virtually, in furtherance of FINRA's mission of investor protection and market integrity.

Education/Experience

• Associate's degree or higher in Business Administration, Facility Management, or related field; or equivalent combination of education and related experience required.
• Minimum four (4) years of experience in facilities coordination, administrative support, or customer service.
• Experience with reservation systems and facilities management software.
• Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational skills with attention to detail.
• Outstanding communication and customer service skills.
• Professional demeanor and ability to interact effectively with all levels of staff.
• Problem-solving skills with proven ability to make independent decisions within established guidelines and procedures.
• Ability to effectively coordinate multiple priorities in a professional environment.
• Experience with procurement processes and vendor coordination preferred.

Work Conditions

• Full-time onsite presence in a FINRA office location required.
• Must be able to work outside of normal business hours and remain on-call 24 hours/day.
• Some travel may be required.

For work that is performed in Los Angeles and San Francisco, CA, CO, FL, TX, IL, PA, MA, MD, VA, Washington, DC, NY and NJ, please refer to the chart below for the salary range for the corresponding location. FINRA complies with all state and local pay transparency laws and regulations requiring the disclosure of salary ranges for the position. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate's skill set, level of experience, education, and market considerations.

Los Angeles, CA: Minimum Hourly Rate $26.02, Maximum Hourly Rate $39.04

San Francisco, CA: Minimum Hourly Rate $31.22, Maximum Hourly Rate $46.84

CO/FL/TX: Minimum Hourly Rate $30.22, Maximum Hourly Rate $53.57

IL/PA: Minimum Hourly Rate $33.42, Maximum Hourly Rate $58.90

MA/MD/VA/Washington, DC: Minimum Hourly Rate $34.75, Maximum Hourly Rate $61.50

NY/NJ: Minimum Hourly Rate $34.75, Maximum Hourly Rate $64.27

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

Employees may be eligible for a discretionary bonus in addition to base pay. Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law. As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.

Time Off and Paid Leave

FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program starting at 15 days of paid time off (increasing with years of service, up to 25 days), 5 personal days, and 9 sick days, unless otherwise required by law (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.

Search Firm Representatives

Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.

FINRA is an Equal Opportunity Employer

All qualified applicants receive consideration for employment without regard to any legally protected category, including race, color, age, national origin, ethnicity, religion, disability, genetic information, military or veteran status, sex, or any other status or classification protected by state or local law.

FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's Employee Relations team at 240-386-4865 or by email at [e-mail]. Please note that this process is exclusively for inquiries regarding accommodations in the application process.

FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

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