Specialist, Business Operations Support

Cogeco Inc.; Rochester (NH); Sur place; USD 54 000 - 89 000; Plein temps

Résumé du poste

Breezeline, part of Cogeco, seeks a detail-oriented Specialist, Business Operations Support in Rochester, NH. The role bridges Corporate Finance and Engineering/IT, ensuring CAPEX vs OPEX compliance, accurate accruals, and efficient procurement workflows across large-scale tech initiatives.

The ideal candidate has ERP and Workday experience, strong analytical skills, and the ability to translate technical needs into financial data.

Qualifications

• 5+ years of experience in financial tracking, procurement, or business operations.
• Experience in telecom/IT environment is a plus.
• Experience with ERP procurement processes and Workday is advantageous.
• Strong analytical skills and attention to detail.
• Experience with data visualization tools such as Tableau.

Responsabilités

• Oversee OPEX and CAPEX financial management, budgeting and variance analysis.
• Manage end-to-end procurement in ERP including PO, requisitions, and SOW workflows.
• Investigate 3-way matching issues (PO, GR, Invoice) with AP and vendors.
• Develop real-time dashboards and reports for tech leadership.
• Collaborate with Network Engineering/IT to track capital milestones and depreciation.

Connaissances

ERP systems

Workday

Financial analysis

Google Sheets

Data visualization

Outils

Google Workspace

Tableau

Description du poste

Specialist, Business Operations Support page is loaded## Specialist, Business Operations Supportlocations: Rochester, NHtime type: Full timeposted on: Posted Todayjob requisition id: JR9887## Time Type:Regular## Job Description :**Specialist, Business Operations Support**## **Role Overview**We are seeking a detail-oriented **Specialist, Business Operations Support** to manage financial tracking, capital allocation, and end-to-end procurement workflows across our technical initiatives. In this role, you will bridge the gap between Corporate Finance and Engineering/IT operations - ensuring project budgets remain on track, procurement runs smoothly, and capital expenditure rules are strictly maintained**.**The ideal candidate brings deep experience with ERP systems, strong expertise in OPEX/CAPEX accounting principles, and the communication skills needed to partner effectively with technical leadership.##### **Key Responsibilities****1. OPEX / CAPEX Financial Management & Tracking*** Oversee an annual budget spanning operational expenditures (e.g. software licensing, maintenance, field services) and capital investments (e.g. fiber rollouts, hardware, network infrastructure).* Enforce standardized CAPEX vs. OPEX capitalization guidelines for engineering and infrastructure projects to maintain compliance with internal corporate accounting policies.* Conduct monthly budget-to-actual variance analyses across IT and Engineering business units, pinpointing cost-saving opportunities and updating quarterly forecasts.* Calculate month-end financial accruals and partner with Corporate Finance to ensure precise timing of operational expense recognition.* Drive cloud financial management (FinOps**)** by managing cloud consumption as a dynamic, variable cost - establishing clear spend categorization, cost-allocation tags, and adaptive forecasting models that respond to usage fluctuations.**2. Procurement Operations & Workday Administration*** Drive the end-to-end procurement process within ERP, including Purchase Requisition creation, PO generation, and managing vendor SOW approval workflows.* Streamline procurement efficiency by establishing documentation guidelines for engineering stakeholders, reducing average PO turnaround time.* Investigate and resolve complex 3-way matching discrepancies (PO, Goods Receipt, Invoice) with Accounts Payable and external vendors to avoid payment delays or service interruptions.* Monitor active PO burn rates against contractual caps, proactively alerting project leads at the 80% threshold to eliminate budget overruns.**3. Cross-Functional IT & Engineering Partnership*** Act as the primary financial liaison for Network Engineering / Enterprise IT leadership, translating technical deliverables into dynamic financial forecasts.* Deprecation, Asset retirement: Partner with technical leads to identify legacy systems, hardware, and software licenses scheduled for decommission or phase-out.* Track capital expenditure milestones across network expansion initiatives to ensure capital is accurately recognized upon equipment delivery and field deployment.* Capitalization of internal labour: Reconcile month-end labor allocations with Corporate Finance to ensure capital work is properly reflected on the balance sheet.* Partner with Vendor Management and IT leaders to audit licenses and hardware maintenance contracts, identifying and removing duplicate OPEX costs.* Develop dynamic financial models and real-time dashboard reports giving technical directors immediate visibility into active spend and remaining commitments.* Role & Governance: Serving as Capital Cost Advisor (CCA) to establish baseline costs and maintain continuous financial oversight.##### **Qualifications & Requirements*** **Experience:** 5+ years of experience in financial tracking, technical procurement, or business operations - specifically supporting the technology department. Experience in the telco industry adds value (eg IT, Telecom, or Engineering departments).* **Technical Proficiency:**+ Advanced hands-on experience with ERP Systems (Procurement, Purchase Orders, Requisitions). Workday experience is an added value+ Process & Data Tracking - Optimized daily operational workflows using Google Workspace, establishing real-time reporting dashboards in Google Sheets to track team KPIs, monitor project milestones, and reduce cross-departmental bottlenecks+ **Domain Knowledge:** Strong working knowledge capitalization rules (CAPEX vs. OPEX distinction) for technical equipment and software implementation.* **Core Competencies:** Exceptional analytical skills, high attention to detail, and a proven ability to translate complex engineering needs into structured financial data.##### **Preferred Qualifications*** Experience in telecommunications, fiber infrastructure, or large-scale enterprise IT deployments.* Background in vendor management, contract review, or SOW negotiation workflows.* Familiarity with data visualization tools (e.g. Tableau).For candidates whose primary place of work will be in Massachusetts, the expected salary range for this specific position is $59 500 - $89 300. For candidates whose primary place of work will be in Maryland, the expected salary range for this specific position is $59 500 - $89 300. For candidates whose primary place of work will be in Cleveland, OH, the expected salary range for this specific position is $54 100 - $81 100. For candidates whose primary place of work will be in Virginia, the expected salary range for this specific position is $54 100 - $81 100. For candidates whose primary place of work will be in Maine, the expected salary range for this specific position is $54 100 - $81 100.This range represents the annual salary or hourly wage that Breezeline expects to pay for this position at the time of this posting. Individual pay is determined by various factors, including but not limited to job-related skills, relevant experience, education, and specific work location.## Location :Rochester, NH## Company :BreezelineAt Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at [e-mail]