Specialist Apparel

Dick's Sporting Goods; Pineville (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

DICK'S Sporting Goods in Pineville, North Carolina, is looking for a Specialist - Apparel to enhance the shopping experience for athletes. This role emphasizes customer engagement, product expertise, and teamwork to drive sales and ensure a welcoming environment.

The ideal candidate should have at least a High School Diploma and 1-3 years of retail or customer-facing experience, contributing to a positive atmosphere where every athlete feels valued and supported.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience in retail or customer service.
• Strong ability to engage customers and understand their needs.

Responsibilities

• Deliver outstanding athlete experience through proactive engagement.
• Assist in onboarding and training of team members.
• Ensure efficiency in process execution while maintaining athlete focus.
• Uphold merchandising and presentation standards in the store.
• Promote customer participation in company programs.
• Create an inclusive store environment for all customers.

Skills

Customer engagement

Sales drive

Team collaboration

Product expertise

Education

High School Diploma or Equivalent

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW

Sport inspires us. Innovation drives us. Come Win With Us at DICK'S Sporting Goods as part of a team that redefines what's possible.

Whether you live for sport or cozy fashion, you'll love building your career at DICK'S. It's more than a job - it's a chance to be part of a team where you're welcomed, supported, and empowered from day one. In our stores, you'll make a real difference by delivering exceptional experiences to athletes of all abilities. If you're coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor.

Deliver an engaging and confidence-building shopping experience by connecting athletes with the right apparel for performance and everyday wear. As a Specialist - Apparel, you will combine product expertise, merchandise expertise, and strong service to drive results. Be part of a team that brings style, comfort, and performance together.

JOB DUTIES & RESPONSIBILITIES

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment. Anticipates the needs of the athlete; actively drives sales through product and services recommendations and a deep understanding of athlete needs.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes. Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities.

QUALIFICATIONS

• High School Diploma or Equivalent
• 1-3 years of experience
• Previous retail or customer-facing experience preferred