Special Testing Technician

ADP, Inc.; Haines City (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Health Insurance

Disability Insurance

Vision Benefits & Discounted Services

Paid Time Off

Paid Training

Professional Development Assistance

Job summary

Eye Specialists of Mid-Florida P.A. in Haines City, FL, is seeking a Special Testing Technician to deliver high-quality optometric testing and patient care. You will perform histories, visual fields, OCTs, and other diagnostics while ensuring efficient patient flow and accurate documentation.

The role requires attention to detail, strong communication, and adherence to practice standards. Full-time opportunity includes comprehensive benefits and growth potential within a busy ophthalmology

Qualifications

• High school diploma or GED required.
• Two years of ophthalmology experience preferred.
• Bachelor's/associate degree preferred.

Responsibilities

• Perform testing as requested by the ordering doctor—Visual Fields, OCTs, Pachymetry, Fundus Photos, External Photos, etc.
• Obtain eyeglass prescriptions via lensometer
• Communicate physician instructions to patients accurately and document accordingly
• Assist the physician with pharmacy calls and patient calls
• Ensure scheduling template is followed and testing rooms are properly stocked
• Complete tech station duties daily
• Process e-scripts as requested
• Maintain professional development and contribute to customer service improvements
• Maintain patient confidentiality per HIPAA/OSHA

Skills

Detail oriented

Communication skills

Team player

CPT/ICD knowledge

Ophthalmic terminology

Education

High school diploma or GED

Bachelor's or associate degree in related field

Tools

Ophthalmic software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

QSZ - HC - Optometry Regular - Hourly Full-Time Haines City, FL, US

3 days ago Requisition ID: 1337

POSITION SUMMARY

The Special Testing Technician is responsible for providing the highest quality optometric patient care possible. The Special Testing Technician performs patient histories, completes ophthalmic testing and consistently provides superior customer service for the patients. The Special Testing Technician ensures the proper utilization of time and movement of the patient throughout the patient visit and completes all diagnostic testing as requested by the clinical supervisor.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

MINIMUM QUALIFICATIONS

• High school diploma or GED required
• Bachelor's degree or associate Degree in a related field preferred
• Two years of ophthalmology experience preferred

ESSENTIAL SKILLS AND ABILITIES

• Detail oriented
• Obtain a complete hands‑on working knowledge of applicable computer software
• Ability to problem solve
• Excellent communication skills, proper grammar and writing capability
• Team Player
• Obtain a complete knowledge of all forms that are used in the practice
• Gain an understanding of the anatomy & physiology of the eye
• Self‑directed, highly motivated, able to multi‑task and work under pressure in a fast‑paced environment
• Exceptional interpersonal skills
• Possess a caring, patient and friendly attitude
• Ability to appropriately prioritize patient testing
• Obtain a complete working knowledge of all ophthalmic terminology, spelling and pronunciation
• Ability to understand CPT and ICD‑9/10 Codes for ophthalmic billing

DUTIES AND RESPONSIBILITIES

• Perform testing as requested by the ordering doctor-- Visual Fields, OCTs, Pachymetry, Fundus Photos, External Photos, etc.
• Obtain eyeglass prescriptions via lensometer
• Communicate physician instructions to patients accurately and effectively and documents accordingly
• Assist the physician with pharmacy calls, patient calls, etc.
• Ensure the scheduling template is being followed correctly
• Ensure all special testing rooms are clean and well‑stocked at the end of each day
• Ensure all equipment is turned off and covered properly at the end of day
• Complete tech station duties as assigned on a daily basis
• Process e‑scripts as requested
• Professional and Personal Development/Goals and Objectives
  • Exhibit professional demeanor with a positive attitude at all times when representing the practice
  • Maintain certification, where applicable, while continuing to improve skills. Must attend in‑services and webinar training as directed by the Clinical Supervisor
  • Set goals and objectives for professional growth. Review and revise goals on an ongoing basis
  • Provide input on how to improve customer service, decrease costs and increase revenues for the practice
• Customer Service
  • Support the practice core values and mission statement to develop, enhance and promote quality customer service through team effort
  • Exhibit flexibility, sensitivity and respect while maintaining an effective working relationship with all team members
• Maintain practice confidentiality, follow HIPAA/OSHA guidelines and the rules and regulations of the practice as documented
• Complete any additional tasks and responsibilities as noted
• Maintain proper work‑up standards of productivity as defined by physician requirements and patient diagnosis
• Prepare and sends all non‑compliance letters, per protocol
• Assume other duties as assigned

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

• The majority of the time on‑the‑job is spent walking and sitting
• At times the job may require weight to be lifted up to 50 pounds
• The job requires the following types of vision: close, distance, peripheral and depth perception
• Typical noise level for the work environment of this job is moderate (i.e. business office with computers and printers, light traffic)
• Must be able to communicate clearly in person and over the telephone
• Hearing must be adequate to perform job duties in person and over the telephone
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

JOB TYPE

• Full‑time
• 40 hours per week

SUPERVISORY RESPONSIBILITIES

None

BENEFITS

• 401(k)
• 401(k) Matching
• AD&D Insurance
• Health Insurance
• Health Savings Account
• Disability Insurance
• Vision Benefits & Discounted Services
• Employee Assistance Program
• Employee Discount
• Life Insurance
• Opportunities for Advancement
• Paid Time Off
• Paid Training
• Professional Development Assistance
• Referral Program

OTHER

This job description is intended only to describe the general nature and level of work performed. The Special Testing Technician must be able to travel to various satellite locations as needed for work assignments. A valid Florida driver’s license is required. This job description is not intended nor should it be interpreted as an exhaustive list of all duties, skills and responsibilities. The Special Testing Technician will perform all duties listed in this job description as well as any other assigned by the managers and physicians. Overtime may be required.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Eye Specialists of Mid-Florida P.A. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are a drug and tobacco-free workplace.