Special Response Security Officer

GardaWorld; Wauwatosa (WI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

PTO and paid holidays

Disability coverage

Life insurance

Job summary

GardaWorld Security Services is seeking a Full-Time Special Response Officer in Wisconsin to provide coverage at multiple client sites. Shifts may vary by assignment and location to meet operational needs.

The role covers patrols, access control, surveillance and customer service, with a focus on professionalism and security awareness across diverse environments. Requirements include a High School Diploma or GED and a valid Wisconsin driver’s license.

Qualifications

• Must have a High School Diploma or GED.
• Must be available to work at least three shifts per week, including all shifts on weekdays and weekends.
• Must have a valid Wisconsin driver's license with a clean driving record and be able to pass motor vehicle record check.
• Must be able to travel between multiple client sites within assigned areas.
• Must be able to work independently with minimal supervision and maintain punctuality.
• Must pass a background check and meet licensing requirements, as applicable.

Responsibilities

• Remain on your feet for extended periods; stand and walk during shifts.
• Monitor premises to maintain a safe and secure environment.
• Conduct patrols and inspections; report risks or suspicious activity.
• Manage access control by verifying credentials and entry to restricted areas.
• Respond to incidents, emergencies, and security threats.
• Provide excellent customer service while maintaining security presence.
• Prepare detailed incident reports documenting observations and activities.
• Coordinate with law enforcement, emergency responders, and site management when needed.
• Protect client property, assets, employees, and visitors.
• Follow site-specific policies and security protocols.

Skills

Flexibility

Reliability

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

Tools

Radio communication

Security technology

Job description

GardaWorld Security Services is Now Hiring a Response Security Officer!

Security License Bonus! We are offering a $150 security license bonus for those who already possess a valid WI security license. (Payable after 90 days of employment)

Ready to suit up as a Special Response/Flex Security Guard?

Success in this role depends on flexibility, reliability, and the ability to adapt to changing assignments. As a Special Response Officer, you will provide coverage at multiple client sites and may be assigned to different shifts, locations, and responsibilities based on operational needs.

As a Full-Time Special Response Officer, you'll serve as a versatile security professional, providing coverage wherever it's needed most. From patrols and access control to surveillance and customer service, you'll be expected to adapt quickly to different sites, responsibilities, and situations while maintaining a high standard of professionalism and security awareness.

What’s In It For You

• Site Location: Multiple site locations
• Schedule: Must be available to work at least three shifts per week, including all shifts on weekdays and weekends.
• Competitive hourly wage of $22 / Hour (DailyPay is available for GardaWorld employees!)
• Full time position / 32 hours per week potential (exact schedule varies)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, a paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities for Response Security Guard:

• Remain on your feet for extended periods, including standing and walking throughout the duration of assigned shifts.
• Monitor assigned premises and facilities to maintain a safe and secure environment.
• Conduct routine patrols and inspections to identify and report security risks, hazards, or suspicious activity.
• Manage access control by verifying credentials and authorizing entry to restricted areas.
• Respond promptly and professionally to incidents, emergencies, and potential security threats.
• Provide exceptional customer service while maintaining a strong security presence.
• Complete accurate and detailed reports documenting incidents, observations, and daily activities.
• Communicate and collaborate effectively with law enforcement, emergency responders, and site management when necessary.
• Safeguard client property, assets, employees, and visitors through proactive security measures.
• Adhere to all site-specific policies, procedures, and security protocols.

Qualifications for Response Security Guard:

• Must be able to provide documentation of a High School Diploma or GED
• Must have two shift availability (1st shift / 2nd shift, 1st shift / 3rd shift, etc.)
• Must be available to work weekends and weekdays, depending on Flex/SRO assignment.
• Valid driver's license required with a clean driving record. Must be able to pass motor vehicle record check.
• Must have reliable transportation and be willing to travel between multiple client sites within the assigned area(s).
• Ability to work independently with minimal supervision.
• Strong reliability, punctuality, and attendance record required.
• Must be flexible and adaptable to changing schedules, assignments, and work locations.
• Excellent communication and customer service skills.
• Ability to write clear and accurate reports.
• Comfortable using radio communication and other security technology.
• Ability to remain calm and professional in emergency and high-pressure situations.
• Prior security, military, law enforcement, or customer service experience preferred.
• Must be able to pass a background check and meet all licensing requirements, as applicable.

In the United States, GardaWorld Security remains the only guarding security company to be certified by Great Place to Work.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated, tailored security solutions, employing and training highly skilled, dedicated professionals worldwide.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and concierge roles available.

Employment is contingent upon the successful completion of a background check and drug screening, which will be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned based on sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

Wisconsin License # 16156-62