Special Projects Engineer

Limbach; Burlington (MA); Hybrid; USD 82,000 - 95,000; Full time

Benefits offered by this job

Base salary range $82,000 - $95,000

Medical/dental/vision benefits

401K with company match

HSA, FSA, and life insurance

Learning & Engagement program

We Care culture through EMBRACE ERGs

Career pathing flexibility

Job summary

Limbach Facility Services, LLC in Burlington, MA, seeks a Special Projects Engineer to support revenue and gross profit goals on assigned MEP accounts, ensuring work is on time and within budget, tracked in the Limbach Operating System.

You will build strong customer relationships, present repair or upgrade proposals, and coordinate with field staff to meet schedules while driving service excellence. This is an entry-level role with growth potential.

Qualifications

• 0-1 years of experience.
• Demonstrated ability to collaborate and communicate.
• Strong computer skills, including Excel or equivalent Google Apps.
• Interpersonal skills to develop business relationships.
• Time management and organizational skills.
• Must have a valid driver's license.
• Must have driving record compliant with company policies.
• Ability to travel locally up to 50%.

Responsibilities

• Supports branches' sales and gross profit goals.
• Assists in managing accounts by dedicating 100% of time to mission-critical MEP accounts.
• Performs routine customer visits daily and/or weekly.
• Develops customer relationships as the go-to source for maintenance and improvements.
• Analyzes mechanical systems and presents repair/upgrade proposals to close sales.
• Assists in pricing and proposals based on customer spending habits.
• Coordinates with field staff to plan daily and weekly manpower.
• Collaborates across the branch to ensure a seamless customer experience.
• Reviews work on site, writes bid scopes, and submits for approval.
• Assists in project booking and cost management.
• Ensures timely invoicing and follow-up on receivables.
• Supports strategic account planning to increase recurring revenue.

Skills

Communication

MS Office

Time management

Travel up to 50%

Driver's license

Driving record

Local travel

Education

Bachelor's Degree

Job description

Who We Are...

Since our founding in 1901, Limbach's primary core value has always been: We Care.

We are committed to creating a culture of belonging for our employees, our We Care culture, and our industry as a whole.

Limbach Company LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB) is an integrated building systems solutions firm whose expertise is the design, installation, management, service, and maintenance of HVAC, mechanical, electrical, plumbing and control systems.

We engineer, construct, and service the mechanical, plumbing, air conditioning, heating, building automation, electrical and control systems in both new and existing buildings and infrastructure. We work for building owners in the private, not-for-profit, and public/government sectors.

Our vision is to create value for building owners targeting opportunities for long term relationships.

Our purpose is to create great opportunities for people.

We carry out our vision and purpose through a commitment to our four core values:

• We Care
• We Act with Integrity
• We Are Innovative
• We Are Accountable

The Benefits & Perks...

• Base Salary Range: $82,000 - $95,000
• Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match.
• HSA, FSA, and life insurance offerings.
• Maximize your professional development with our award-winning Learning & Engagement team.
• Engage in our "We Care" culture through our ERGs, brought to you by EMBRACE.
• Career pathing flexibility and mobility.

Who You Are...

As Special Projects Engineer, you will be responsible for assisting in meeting the revenue and gross profit goals, sales, and sales margin goals on assigned accounts. This role ensures that work in the area is completed on time, within budget, to the customer's satisfaction, and tracked in an accurate manager, all within the guidelines established by the Limbach Operating System. The person is a key member of the branch Special Projects team tasked with driving growth of the recurring revenue base across assigned accounts.

This Position...

Some examples of the work you might do includes:

• Supports the branches sales and operational gross profit goals.
• Assists in managing accounts by dedicating 100% of his/her time to selected and assigned mission critical MEP accounts that are aligned with the branch's niche as a technical MEP specialist.
• Makes routine customer visits daily and/or weekly for regular interaction and customer attention.
• Develops excellent customer relationships by positioning the company to be the first call, "go-to" trusted source for operational maintenance and improvement of the customers mechanical systems.
• Proactively analyzes mechanical systems to develop repair, replacement, upgrade, or retrofit recommendations for customers, and presents findings/estimates to the customer with the goal of closing a sale and providing excellent customer service.
• Learns of customer spending habits and approval limits and assists in pricing and presenting proposals accordingly.
• Works in accordance with the technical field personnel prepared to respond quickly to pressing "on demand" emergency needs, scheduled repairs, replacements and/or planned projects with professionalism and efficiency.
• Works with the service coordinator and/or field operations staff to plan out daily and weekly manpower needs to support the customers.
• Understands the company's capabilities and actively collaborates across the branch to ensure a seamless customer experience and capture additional wallet share through the deployment of personnel and/or staff needed to propose the branch's full suite of sales offerings.
• Collaborates with Account Executives, Account Managers, Sales Representatives, Special Projects Managers, Areas Service Managers, Special Project Engineers and major project operations teams to ensure client needs are met.
• Promptly reviews work on site, performs material, labor and equipment take-offs, writes bid scope proposals and submits for acceptance and approval.
• Assists in project booking documents allowing for efficient cost management.
• Assists in managing costs by promptly expediting materials, equipment, and parts in a timely and cost-effective manner.
• Assists in ensuring all work is billed promptly upon completion or per the terms of appropriate contract documents.
• Monitors payment of customer invoices and follows up on all receivables over 60 days past due.
• Assists in strategic account planning exercises to increase recurring revenue from captive accounts.

What You Need...

• 0-1 years of experience
• Demonstrated ability to engage in effective collaboration and communication (both written and verbal).
• Strong computer skills, including proficiency with Microsoft Office (Excel in particular) or equivalent Google Applications.
• Capacity to leverage interpersonal skills to develop and enhance business relationships.
• Time management and organizational skills.
• Must have a valid driver's license.
• Must have a driving record compliant with the Company's policies and MVR requirements, and consent to ongoing driving record monitoring by the Company.
• Ability to travel locally up to 50% of the time to meet customers at a select group of customer facilities, attend meetings, entertain, etc.

Preferred Qualifications:

• Bachelor's Degree or Previous experience in technical skilled trades execution, most notably hydronic and plumbing system installation, service or maintenance.
• Desire to work in a sales and operational capacity.
• Self starter who is looking to solve problems and create solutions directly with customers.
• Entrepreneurial mindset.
• Demonstrates ability to represent the Company's brand and drive superior customer experiences.

Conduct Standards:

• Maintains appropriate Company confidentiality at all times.
• Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations.
• Cultivates and promotes the "Hearts & Minds" safety culture.
• Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE).

Work Environment:

• This position operates primarily in a professional office environment, and routinely utilizes standard office equipment, such as computers, phones, copiers, and filing cabinets.
• Work tasks may occasionally necessitate travel to local job sites, which means intermittent exposure to the conditions typically associated with a construction work site or retrofit style work.

Physical Demands:

• In performing the duties of this job, the incumbent is regularly required to walk, talk, stand, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity.
• This is considered a sedentary work position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.