Special Investigator 2

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Telework option

Job summary

The Commonwealth of Pennsylvania’s Insurance Department seeks a Special Investigator 2 to help keep the state's insurance marketplace honest and reliable. You will dig into complex cases, analyze evidence, prepare reports, and support enforcement actions to protect policyholders, with a professional conduct standard when interacting with industry representatives and the public.

This full-time role offers a 7:30 AM–4:00 PM schedule, potential telework part-time with in-office presence two days

Qualifications

• Four years of professional investigation experience in criminal, civil, or administrative work.
• You must meet the PA residency requirement and be able to perform essential job functions.

Responsibilities

• Investigative Work: Examine insurance company and producer records to identify possible violations
• Evidence Review: Collect and analyze statements, documents, and other materials to determine compliance with insurance laws
• Report Preparation: Write detailed reports that outline investigative steps, findings, and recommended actions
• Hearing Support: Prepare evidence and provide testimony at departmental hearings or criminal proceedings
• Case Coordination: Manage multiple investigations at once and organize required tasks to complete each case
• Professional Conduct: Maintain a consistent level of professionalism when interacting with industry representatives and the public

Skills

Investigation experience

Education

Bachelor's degree

Job description

THE POSITION

As a Special Investigator 2 with the Insurance Department, you will help keep Pennsylvania’s insurance marketplace honest and reliable. This role allows you to dig into complex cases, analyze evidence, and support actions that protect policyholders. You will have the opportunity to contribute to a mission that values integrity, consumer protection, and strong oversight. Join our team that is committed to fairness, transparency, and public service.

THE POSITION

As a Special Investigator 2 with the Insurance Department, you will help keep Pennsylvania’s insurance marketplace honest and reliable. This role allows you to dig into complex cases, analyze evidence, and support actions that protect policyholders. You will have the opportunity to contribute to a mission that values integrity, consumer protection, and strong oversight. Join our team that is committed to fairness, transparency, and public service.

DESCRIPTION OF WORK

This position focuses on investigating possible violations of insurance laws and reviewing evidence to support enforcement actions. As a Special Investigator 2, you will perform the following duties:

• Investigative Work: Examine insurance company and producer records to identify possible violations
• Evidence Review: Collect and analyze statements, documents, and other materials to determine compliance with insurance laws
• Report Preparation: Write detailed reports that outline investigative steps, findings, and recommended actions
• Hearing Support: Prepare evidence and provide testimony at departmental hearings or criminal proceedings
• Case Coordination: Manage multiple investigations at once and organize required tasks to complete each case
• Professional Conduct: Maintain a consistent level of professionalism when interacting with industry representatives and the public

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Minimum Experience and Training Requirements:

• Four years of professional experience in criminal, civil, or administrative investigation work, and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal and external postings for their seniority rights to be considered.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Veterans:

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.