Special Investigator

Safeway Insurance Company; Town of Texas (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits package

Company car

Job summary

Safeway Insurance Company is looking for an experienced SIU Field Investigator to join their Texas Claims Department. This role focuses on detecting, deterring, and investigating potential automobile insurance fraud, with responsibilities including face-to-face customer interactions and thorough investigations of suspicious claims.

Candidates should have strong analytical, organizational, and communication skills, along with experience in insurance fraud investigations. A competitive salary, excellent benefits, and a company car are offered.

Qualifications

• 3–5 years of experience as an SIU Investigator for an auto insurance carrier.
• Prior hands-on experience in insurance fraud investigations.
• Law enforcement investigative experience is a plus.

Responsibilities

• Securing written and recorded statements.
• Conducting accident scene investigations.
• Performing clinic investigations.
• Conducting Examinations Under Oath (EUOs).
• Producing accurate, detailed, and timely investigative reports.

Skills

Analytical skills

Organizational skills

Communication skills

Independent decision-making

Technical expertise in investigations

Education

Associate degree or equivalent work experience

Bachelor's degree preferred

Job description

Applicants must reside in Texas, no relocation is provided

We are currently seeking an experienced SIU Field Investigator to join our Texas Claims Department, working and traveling primarily throughout the State of Texas. The primary function of this role is to detect, deter, and investigate potential automobile insurance fraud. This position involves direct interaction with customers, including face-to-face interviews, thorough investigation of claims that present indicators of suspicious or fraudulent activity, and providing training to claims office personnel. The role requires strong analytical, organizational, and communication skills, as well as the ability to make sound, independent decisions.

Key responsibilities include:

• Securing written and recorded statements
• Conducting accident scene investigations
• Performing clinic investigations
• Conducting Examinations Under Oath (EUOs)
• Producing accurate, detailed, and timely investigative reports

This position requires the ability to work independently with minimal supervision, while maintaining strong organizational and time management skills. Advanced computer proficiency is essential.

Qualifications & Requirements

• Associate degree or equivalent work experience required; Bachelor’s degree preferred
• 3–5 years of experience working as an SIU Investigator for an auto insurance carrier
• Prior, hands-on experience in insurance fraud investigations
• Law enforcement investigative experience is a plus
• Proven ability to identify and combat organized fraud schemes
• Technical expertise in auto theft and bodily injury investigations
• Strong written and verbal communication skills
• Ability to manage fieldwork and travel

We offer a competitive salary and an excellent benefits package as well as a company car.