Special Investigations Unit (SIU) - Field Investigator

Ethos Risk Services; Buffalo (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Ethos Risk Services is seeking a Special Unit Investigations (SIU) Field Investigator to conduct field investigations, gather and analyze evidence, and produce detailed reports that support claims decisions. You'll travel to accident scenes, interview witnesses, and upload documentation into our claims system.

The role emphasizes on-site inquiries, comprehensive reporting, and collaboration with clients and claim handlers, with occasional overnight travel and weekend work as case demands require.

Qualifications

• Minimum of 2 years of SIU experience with an investigative firm or insurer.
• Active Private Investigator license or ability to obtain when required by state.
• Valid driver's license and reliable vehicle for site work.
• Willingness to travel, including overnight stays as needed.
• Education in Criminal Justice preferred (Assoc. or Bach).

Responsibilities

• Conduct on-site investigations of accidents and property losses.
• Interview witnesses and obtain detailed statements.
• Gather case information via online sources and background checks.
• Draft thorough investigative reports summarizing findings and observations.
• Manage case progress, time, and expenses in Ethos systems.
• Recognize fraud indicators and misrepresentation in claims.
• Maintain professional communication with clients and claim handlers.

Skills

On-site investigations

Interviewing & statements

Report writing

Case management

Fraud detection

Client communication

Education

Associate's degree in Criminal Justice

Bachelor's degree in Criminal Justice

Job description

ABOUT US:

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision-making for our clients.

JOB SUMMARY:

Our dynamic Ethos team is seeking a Special Unit Investigations (SIU) Field Investigator to conduct field investigations, gather and analyze evidence, and produce detailed reports that support claims decisions. You'll work both independently and collaboratively, often traveling to accident scenes, interviewing witnesses, and uploading documentation into our claims system.

KEY RESPONSIBILITIES:

• Scene Investigations: Conduct thorough on-site investigations of accidents and property losses.
• Interviews & Statements: Conduct in-person interviews and obtain accurate, detailed statements from all parties involved.
• Online Research: Gather case information through digital sources and background checks.
• Report Writing: Draft thorough, detailed investigative reports summarizing findings and observations.
• Case Documentation: Conduct in-person interviews and obtain accurate, detailed statements from all parties involved, and retrieve relevant documents to support investigative findings.
• Case Management: Track case progress, time, and expenses accurately within Ethos systems.
• Fraud Detection: Recognize compensability issues, misrepresentation, and other red flags in claims.
• Client Communication: Maintain professional contact with clients and claim handlers throughout the investigation process.

QUALIFICATIONS:

Education: Associate's or Bachelor's degree in Criminal Justice or a related field preferred.

Experience:

• Minimum of 2 years of SIU experience with an investigative firm or insurance carrier, working across various lines of business such as liability, auto, and property.
• Former military or law enforcement background preferred.

Licenses/Certifications:

• Active Private Investigator license or willingness to obtain one (where required by state).
• Active driver's license and valid auto insurance.

Other Requirements:

• A well-maintained and reliable vehicle for exclusive use.
• SIU equipment, including a recorder and a high-quality digital camera.
• A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.

WORKING CONDITIONS:

• While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required.
• Occasional weekend work may be required to align with case demands and or/client requests.

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.

A background check will be conducted, in accordance to the local state law and regulations.