Special Events Security Guard

signal-careers; Napa (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Tuition Assistance for PT/FT/Immediate

Paid training

Flexible Schedule

Career advancement opportunities

Veteran and First Responder Friendly

Job summary

Signal Careers is seeking a Signal Special Events Security Guard to safeguard guests and access points during Calistoga events. Responsibilities include entry screening, crowd monitoring, and coordinating with site supervisors to ensure a safe environment.

The role requires a valid guard card, reliability, and strong communication skills, with shifts spanning mornings, afternoons, evenings, and weekends. Training and advancement opportunities available.

Qualifications

• Customer-facing role requiring calm, clear communication
• Ability to follow post orders and safety procedures
• Proactive problem-solving and conflict de-escalation

Responsibilities

• Ensure fans' safety by conducting entry screening and inspections.
• Conduct pat-downs as needed to prevent prohibited items entering the venue.
• Deliver services that reflect company values and site orders.
• Assist guests with ADA questions or accommodations.
• Monitor crowd activity and report suspicious behavior to supervisor.
• Identify and escalate security concerns to supervisors or law enforcement as needed.
• Complete detailed shift reports using company tech and apps.
• Maintain punctuality, dress code, and professional appearance.
• Interact with guests to provide a safe, welcoming environment.
• Care for assigned equipment including radios, keys/cards, and vehicles.

Skills

Guest service

Communication

Team player

Attention to detail

Safety awareness

Education

High school diploma or GED

Job description

Post Location: Event Security Calistoga Labor day weekend Septmeber 5th and 6th

Schedule: All shifts needed Morning 9am-5p swing 3p-11p Overnight 11p-7a

Pay Rate: $26 to $28 per hour

Requirements: Active guard card, age 18 or over, reliable transportaion to job site, secuirty experince needed

Benefits:

• Tuition Assistance for PT/FT/Immediate Family Members (Bellevue University – online)
• Paid training
• Flexible Schedule
• Career advancement opportunities
• Veteran and First Responder Friendly

Position Summary:

A Signal Special Events Security Guard will conduct and ensure security of all guests and access points for the Special Events location. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

Responsibilities:

• Ensure fans safety and security by conducting careful entry screening and inspections. This will include the tactful messaging of prohibited items or non-compliant bags that cannot be allowed into the stadium.
• Conduct pat downs as needed to ensure there are no prohibited items entering the stadium.
• Will conduct and deliver various dedicated services that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
• Assist guests with any special requests including ADA questions or accommodations.
• You must commit to safety by monitoring crowd activities and report any suspicious activity and/or behavior to your area supervisor.
• Appropriately identify and elevate security concerns to your supervisor or nearest Law Enforcement Officer as needed.
• Special projects and assignments as business dictates.
• Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
• Interacting with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.

Soft Skills:

• Service-oriented person who places value on each individual guest interaction
• Insatiable desire to help and support guests and team members
• Maintain a positive and professional demeanor at all times
• Effective communication skills with the ability to communicate with a wide variety of people in an exciting environment
• Ability to take direction and demonstrate flexibility with shifting priorities on event day
• Ability to work full stadium events to include nights, weekends, and holidays.

Physical Demands:

• Ability to stand for prolonged periods
• Some positions may require the repeated climbing of stairs
• Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Work Environment

• The noise level in the work environment is usually loud/very loud on event days
• This position may require work in inclement weather to include heat, cold, rain, snow

Requirements:

• 18 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity employer.Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.