Special Assets Admin Supp Specialist I

United Community Bank; Blairsville (Indiana County); On-site; USD 38,667 - 41,756; Full time

Job summary

United Community Bank is seeking a Special Assets Administrative Support Specialist I to assist with Loss Mitigation and Special Assets Management. The role requires maintaining records, handling inquiries, and supporting various administrative projects.

Qualified candidates should have a high school diploma, strong customer service skills, and proficiency in Microsoft Office. This is a full-time, on-site position with a pay range between $38,667 and $41,756 annually.

Qualifications

• Minimum of 3 years of experience in a credit-related position preferred.
• Strong documentation knowledge preferred.
• Ability to learn various operating systems used in Loss Mitigation and Special Assets Management.

Responsibilities

• Assist with various projects and maintain records on trends in the department.
• Handle inquiries related to Loss Mitigation.
• Maintain files on property taxes and communication with tax service provider.

Skills

Customer service skills

Communication skills

Microsoft Excel

Detail-oriented

Ability to multitask

Education

High school diploma or equivalent

Tools

Microsoft Word

PowerPoint

Access

Job description

Overview

United Community is looking for Special Assets Administrative Support Specialist I to support and other Administrative duties relating to Loss Mitigation and Special Assets Management. Plays an active role in the department to minimize loss to the bank.

What You’ll Do

• Assist with various projects and maintain records on trends in the department.
• Assist Loss Mitigation personnel in various administrative duties.
• Ability to handle incoming inquiries related to Loss Mitigation with minimal supervision.
• Maintain files on property taxes and communication with tax service provider.
• Review and prepare invoices for payment.
• Review and pay property taxes.
• Compiling and maintaining information on various spreadsheets regarding Loss Mitigation packages, unpaidtaxes, appraisal orders, etc.
• Maintain past due queues and transfer loans into Loss Mitigation, including coding systems regarding transfer.
• Correspond with various departments of the bank for loan booking, loan transfers, etc.
• Order supplies for the department.
• Order flood certifications, title updates, and appraisals on Loss Mitigation loans.
• Book closing packages and loan payments.
• Must have the ability to navigate the Internet for research relating to taxes, deed information, property records andother real estate related information.
• Back up to Special Assets Management support specialist administrative duties.

Requirements For Success

• High school diploma or equivalent
• Minimum of 3 years’ experience in credit related position preferred
• Good telephone and customer service skills
• Good communication and public relations skills
• Must have good computer skills and be able to use:
• Microsoft Excel,Microsoft Word, PowerPoint andAccess
• Must have the ability to operate standard office equipment
• Strong documentation knowledge preferred
• General knowledge of legal documentation and perfection of real estate documents
• Solid understanding of financial institution policies and procedures
• Must be a detail oriented persona and be able to keep a working filing system
• Must have the ability to multi task and work within certain deadlines
• Must have the ability to learn Navigator, Director, Shaw and any other operating system utilized by the Loss
• Mitigation and/or Special Assets Management.
• Participate and complete all required compliance training, including Bank Secrecy Act/anti-money launderingtraining, as well as internal, external, and online training programs, meetings, and seminars/conferences, etc.

Conditions of Employment

• Must be able to pass a background & credit check.
• This is a full-time, on-site position.

Travel: Up to 20% travel required.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range

USD $38,667.00 - USD $41,756.00 /Yr.