Spanish-Speaking Search Engine Expert (Relocation Included)

Employers from Greece; United States; Remote; USD 31,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Training

Fully Paid Relocation Package

Monthly Performance Bonus

13th and 14th salary

Job summary

Mercier Consultancy Group is seeking a Spanish-speaking Search Engine Customer Expert to join the Athens team. You will provide expert assistance on search engine products, resolve inquiries, and ensure customer satisfaction in a fast-paced, multinational environment.

The role involves relocating to Greece, engaging with international teams, and leveraging strong communication skills to deliver outstanding service. Training is fully paid, and a relocation package is provided.

Qualifications

• Native or fluent Spanish (spoken and written).
• Valid EU passport (mandatory).
• Previous experience in a professional Customer Support Services role is valuable.

Responsibilities

• Provide world-class support to users regarding search engine products and service inquiries.
• Maintain high levels of customer satisfaction through professional communication and problem-solving.
• Navigate complex digital platforms to provide accurate information and troubleshooting assistance.
• Collaborate with international teams to optimize support workflows and maintain service level agreements.
• Address user feedback and contribute to ongoing improvement of search engine protocols.
• Document interactions in the CRM system to ensure accurate records for future support cycles.

Skills

Spanish language

Customer support experience

Digital literacy

Communication skills

CRM experience

Tools

CRM systems

Job description

Mercier Consultancy Group is seeking a Spanish-speaking Search Engine Customer Expert to join the Athens team. You will provide expert assistance on search engine products, resolve inquiries, and ensure customer satisfaction in a fast-paced, multinational environment.

The role involves relocating to Greece, engaging with international teams, and leveraging strong communication skills to deliver outstanding service. Training is fully paid, and a relocation package is provided.