Spa Sales and Guest Service Associate with Membership Based Experiance

Hand & Stone - MI Bloomfield Twp; Bloomfield Township (MI); On-site; USD 25,000 - 40,000; Full time

Job summary

A leading wellness spa in Bloomfield Township seeks a dedicated Spa Associate to enhance customer experiences. You will meet membership sales goals, provide exceptional service, and maintain spa cleanliness. Ideal candidates have strong communication and sales skills, and a desire to grow in the spa industry. Flexible shifts available for work/life balance.

Benefits

Bonus based on performance

Employee discounts

Qualifications

• Detailed knowledge of the menu of services.
• Ability to meet membership sales goals.
• Commitment to upholding spa cleanliness standards.

Responsibilities

• Provide excellent customer service to members and guests.
• Schedule appointments and answer phones.
• Communicate sales promotions and service options.

Skills

Excellent customer service

Sales skills

Communication skills

Job description

Benefits

• Bonus based on performance
• Employee discounts

Welcome, Empower, Connect!

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone Apart:

• Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
• Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
• Family Focused- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. LifeMart program benefits available in spas who partner with ADP)

Our Spa Associates:

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned