Spa Sales and Guest Service Associate

Hand and Stone Massage and Facial Spa, Inc.; Powder Springs (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Wellness resources

Job summary

Hand & Stone Massage and Facial Spas in Powder Springs, GA is seeking a Spa Associate to greet clients, answer calls, schedule appointments, and help drive membership sales while delivering five-star experiences. You will maintain cleanliness, build client relationships, and participate in promotions and service communications.

Training and growth opportunities are emphasized. Join a team that prioritizes guest satisfaction, professional presentation, and reliable support for a busy spa floor,

Qualifications

• Excellent customer service skills
• Strong communication and interpersonal abilities
• Ability to meet or exceed membership sales goals
• Willingness to learn service offerings and promotions

Responsibilities

• Meet membership sales goals.
• Maintain detailed knowledge of the menu of spa services.
• Provide excellent customer service to members and guests and build lasting connections.
• Effectively communicate promotions and service options to clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform other duties as assigned.

Skills

Customer service

Sales awareness

Communication skills

Team player

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Wellness resources

Welcome, Empower, Connect!

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone Apart:

• Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
• Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
• Family Focused- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along personal care and discounts through the LifeMart program. LifeMart program benefits available in spas who partner with ADP)

Our Spa Associates:

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned