SPA RECEPTIONIST-(part time) Fort Myers Beach

Torgerson's Equipment; Fort Myers Beach (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Free parking

PTO

Holiday Pay

Volunteer time off (VTO)

Job summary

Margaritaville Resort Fort Myers Beach is seeking a spa receptionist for the Margaritaville Spa on Fort Myers Beach. This part-time, on-site role focuses on creating a welcoming guest experience at the reception desk.

You will answer calls, book appointments, greet guests, maintain a tidy front area, and support the spa team with administrative tasks. A calm, customer-focused approach and multitasking in a fast-paced setting are essential. Previous hospitality experience is preferred.

Qualifications

• 6 months in customer service experience, preferably in hospitality.
• Receptionist, scheduling and administrative skills.
• Ability to multitask and work in a fast-paced environment.
• Excellent communication and organizational skills.

Responsibilities

• Warmly welcome guests at the spa reception and provide a friendly atmosphere.
• Answer calls professionally, handle inquiries, book appointments, and share service details.
• Keep the reception and waiting areas clean, organized, and presentable.
• Learn spa products and services, including features and pricing.
• Assist with filing, data entry, and record-keeping to ensure accuracy.
• Deliver courteous customer service and address guest questions and concerns promptly.
• Escalate issues to management when needed.
• Coordinate with therapists and staff to manage schedules smoothly.
• Collaborate with spa team to ensure a seamless guest experience.

Skills

Customer service

Receptionist duties

Scheduling

Administrative tasks

Communication

Organizational skills

Job description

SPA RECEPTIONIST-(part time) Fort Myers Beach

Job Category: Administrative

Requisition Number: SPARE002546

• Part-Time
• On-site

Locations

Showing 1 location

Margaritaville FMB
TPI Hospitality - Margaritaville
Fort Myers Beach, FL 33931, USA

Description

Fins up! Margaritaville Resort Fort Myers Beach is seeking applications from seasoned professionals for the exciting role of Spa Receptionist.

Nestled in the heart of Southwest Florida's vibrant landscape, Margaritaville Fort Myers Beach, under the proud operation and ownership of TPI Hospitality, offers not just a job but an opportunity for unparalleled personal and professional growth.

Our Spa receptionist will provide customer service to clients, efficiently run the reception area, and support the spa team in carrying out daily tasks. Guests and locals come to the spa for many different services and are looking for a welcoming and calming environment to relax in.

What You'll Do:

• Warmly welcome guests as they arrive at the spa, providing a friendly and inviting atmosphere.
• Answer incoming phone calls professionally and courteously, addressing inquiries, booking appointments, and providing information about services and availability.
• Maintain the cleanliness and tidiness of the spa facility, ensuring that public areas, reception desk, and waiting areas are clean, organized, and presentable.
• Familiarize yourself with the products and services offered by the spa, including their features, benefits, and pricing.
• Assist with administrative tasks such as filing, data entry, and record keeping, ensuring accurate and up-to-date information is maintained.
• Provide excellent customer service to all guests, addressing their questions, concerns, and requests promptly and professionally.
• Handle guest feedback and complaints effectively, escalating issues to management when necessary.
• Manage appointment schedules efficiently, coordinating with therapists and other staff to ensure smooth and timely service delivery.
• Collaborate closely with other spa staff, including therapists, estheticians, and managers, to ensure a seamless and enjoyable experience for guests.
• Stay informed about industry trends, new products, and techniques related to spa services, participating in training and development opportunities to enhance knowledge and skills.

What We're Looking For:

• 6 months in customer service experience, preferably in the hospitality industry.
• Receptionist, scheduling, and administrative skills.
• Ability to multitask and work well in a fast-paced environment.
• Excellent communication and organizational skills.

About TPI Hospitality:

• Industry leading tenure celebrated during its 50th year of operation in 2022.
• A culture of empowerment that creates success for yourself and those around you.
• A growing company with multiple new projects underway.
• With over 30 hotels and restaurants located throughout Minnesota and Florida, TPI associates enjoy more opportunities for advancement or transfer.
• Chosen as a twelve-time Best Places to Work nominee by the Business Journal.
• 401(k) & 401(k) matching
• Free parking and transportation to/from Margaritaville Resort
• Paid Time Off (PTO)
• Holiday Pay
• Volunteer time off (VTO)
• School Conference Leave
• Employee Discounts
• Supplemental Insurance options
• Tuition Discount

Still wondering what makes working at Margaritaville so special? Don't just take our word for it - see for yourself! Watch our video and dive into the vibrant, fun-filled world of Margaritaville. Discover the unique atmosphere, enthusiastic team, and unforgettable experiences that await you. Whether you're front facing with our guests or supporting behind the scenes, every role here brings a bit of our paradise to life.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.