Spa Receptionist

Hand & Stone Massage and Facial Spa; Cranberry (MD); In loco; USD 21.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k)

Paid time off

Training & development

Wellness resources

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Descrizione del lavoro

Hand & Stone Massage and Facial Spa in Cranberry is seeking a Spa Membership Sales Associate to build and maintain client relationships by offering exceptional service and supporting the team for a successful day.

The role offers flexible shifts (evenings and weekends), opportunities for advancement, comprehensive benefits, and a supportive work environment. Compensation includes an hourly wage plus commissions and bonuses.

Competenze

• Capable of working flexible hours (evenings and weekends required)
• Prior retail or membership sales experience preferred
• Strong verbal and written communication
• Must be exceptionally organized with great attention to detail
• Team player with ability to work independently with minimal supervision

Mansioni

• Meet membership sales goals
• Detailed knowledge of the menu of services and training provided
• Excellent customer service to members and guests, building lasting relationships
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Uphold spa cleanliness standards and other duties as assigned

Conoscenze

Customer service

Sales skills

Flexible hours

Team player

Verbal and written communication

Strumenti

Zenoti software

Descrizione del lavoro

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• 401(k)
• Competitive salary
• Employee discounts
• Flexible schedule

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!
Hand & Stone Massage and Facial Spa is looking for an experienced customer service orientated individual to join our Spa Associate team at our Cranberry location. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day.

We understand having a busy schedule and we are here to
help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a
friendly and
stable work environment. If you are looking to work
full-time - GREAT! If you are looking to work
part-time - GREAT! Let us know how we can accommodate you!

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Uphold spa cleanliness standards and various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Spa Membership Sales Associate Qualifications:

• Capable of working flexible hours (evenings and weekends required)
• Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements or Massage Heights or general beauty and wellness industry knowledge
• Critical thinking skills, including conflict resolution
• Excellent verbal and written communication
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision
• Experience with Zenoti software a plus

Job Type: Full-time / Part-time

Additional Compensation:

• Commission
• Bonuses
• Store Discounts
• PTO
• Health Benefits

Compensation: $15.00 - $17.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.