Spa Membership Sales and Guest Experience Specialist

The NOW Massage Naperville; Naperville (IL); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Job summary

A wellness boutique in Naperville is seeking a Membership Associate to lead membership sales and manage everyday operations. Candidates should demonstrate exceptional customer service and sales skills, maintain a friendly and enthusiastic demeanor, and work collaboratively with the team. This role requires working flexible hours, including early mornings and weekends, to ensure a seamless experience for guests and members.

Qualifications

• Ability to work with team members effectively.
• Demonstrated selling skills.
• Excellent telephone etiquette.

Responsibilities

• Deliver the ultimate massage experience to every guest and member.
• Meet established monthly sales and performance goals.
• Promote sales of memberships, boutique items, and gift cards.

Skills

Team collaboration

Customer service skills

Selling skills

Communication skills

Organizational skills

Job description

A wellness boutique in Naperville is seeking a Membership Associate to lead membership sales and manage everyday operations. Candidates should demonstrate exceptional customer service and sales skills, maintain a friendly and enthusiastic demeanor, and work collaboratively with the team. This role requires working flexible hours, including early mornings and weekends, to ensure a seamless experience for guests and members.