Spa Host-Hotel Valley Ho

Hotel Valley Ho; Scottsdale (AZ); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401k with company match

Recognition programs

Job summary

Hotel Valley Ho, part of Pyramid Global Hospitality, is seeking a part-time Spa Receptionist in Scottsdale. You will greet guests, introduce facilities and programs, and ensure a welcoming, efficient guest experience within the spa and fitness area.

Responsibilities include assisting guests with equipment usage, booking treatments by phone or in person, and recording transactions. You’ll help maintain cleanliness and safety, collaborate with team members, and support a world-class guest

Qualifications

• Experience in guest services or hospitality preferred.
• Excellent communication and welcoming personality.
• Ability to work weekends and holidays as needed.

Responsibilities

• Greet guests at the Spa and welcome them to the facility.
• Provide guests with tours and information about the Spa and its features.
• Assist guests with proper equipment usage.

Skills

Guest services

Communication

Flexibility

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to Hotel Valley Ho, nestled in the vibrant city of Scottsdale, Arizona, and proudly part of the Pyramid Global Hospitality portfolio. Boasting 241 stylish guest rooms and 13,000 sq ft of versatile meeting space across 11 rooms, Hotel Valley Ho is more than just a place to stay—it's a dynamic environment that seamlessly blends comfort with career opportunities. In the sun‑soaked ambiance of Scottsdale, Hotel Valley Ho embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Hotel Valley Ho, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Scottsdale's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!

What you will have an opportunity to do:

PART TIME POSITION

We are looking for a highly motivated, and customer focused to join our team as a Spa Receptionist! In this role, you are responsible for the guest experience within the resort/hotel spa and ensuring those guests have an enjoyable, relaxing experience by engaging with the guests in a courteous and efficient manner. The Spa Receptionist greets guests and introduces the facilities and program components to individuals and groups. This individual will ensure that the Spa area remains clean and stocked with every essential and assist guests with any needs or requests they may have. They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world‑class property!

Your role:

• Greeting clients as they enter the Spa
• Providing clients with tours and information related to the Facility and its features.
• Assisting clients and guests with proper equipment usage.
• Assisting guests will booking treatments, either by phone or in person and recording the transactions in the appropriate area.
• Reporting any accidents or injuries to the Security Department.
• Monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate.

What are we looking for?

• Someone with an engaging and welcoming personality
• Someone with a strong attention to detail
• Someone who can work under pressure in a fast‑paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who can frequent bend, push/pull, and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.
• Someone with a flexible schedule that allows them to work weekends and holidays

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.