Spa Hair Attendant - Spa

Seminole Hard Rock; Florida; In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision & Life Ins

401K

Paid time off

Annual Bonus Opportunity

Descrizione del lavoro

The Hair Assistant is responsible to assist hairstylist as needed, and possess and maintain knowledge of current hairstyles and trends. They are responsible for the guest service throughout the beauty salon ensuring the utmost in guest services and comfort while guests are receiving beauty salon services.

They must possess excellent cleanliness and sanitation skills and be willing to train in our spa's specific hair and scalp service offerings .

Competenze

• Must have enthusiasm and possess excellent customer service skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication and listening skills, as well as basic computer knowledge.
• Must be detail-oriented and have ability to multi-task.
• Ability to be efficient

Mansioni

• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Actively promote home care programs, meeting minimum retail sales goals.
• Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
• Perform prep work and properly clean and restock work area as required.
• Communicate to management any and all occurrences involving staff or guests in the spa or salon that require attention.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guest's questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
• Possess ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of beauty salon operation as requested by management.
• Performs all duties as assigned

Conoscenze

Customer service

Communication skills

Detail-oriented

Multi-tasking

Friendly personality

Descrizione del lavoro

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first‑ever Guitar Hotel, 168 luxury guestrooms and unique swim‑up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square‑foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45‑table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square‑foot, carpeted exhibition hall; and a 26,000 square‑foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000‑person capacity, will showcase A‑list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com , call 800‑937‑0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits & Perks

• Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more!
• Please visit www.gotoworkhappy.com/benefits to see our full list of benefits!

Job Description

The Hair Assistant is responsible to assist hairstylist as needed, and possess and maintain knowledge of current hairstyles and trends. They are responsible for the guest service throughout the beauty salon ensuring the utmost in guest services and comfort while guests are receiving beauty salon services.They must possess excellent cleanliness and sanitation skills and be willing to train in our spa's specific hair and scalp service offerings . They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests.

Under the supervision of the Salon Manager, The Hair Assistant is responsible for maintaining complete knowledge of and comply with all departmental policies/service procedures/standards. Forbes 5 Star, LHW, AAA Five Diamond, and Treatment Protocol Standard Operational Procedures (Wella, Goldwell, and other treatment vendors as applicable standards.)

Essential Duties and Responsibilities

• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Actively promote home care programs, meeting minimum retail sales goals.
• Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
• Perform prep work and properly clean and restock work area as required.
• Communicate to management any and all occurrences involving staff or guests in the spa or salon that require attention.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guest's questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
• Possess ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of beauty salon operation as requested by management.
• Performs all duties as assigned

Position Requirements

• Must have enthusiasm and possess excellent customer service skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication and listening skills, as well as basic computer knowledge.
• Must be detail-oriented and have ability to multi-task.
• Ability to be efficient