Spa Front Desk & Membership Specialist

Hand & Stone - Costa Mesa & Huntington Beach; Laguna Beach (CA); On-site; USD 22,730 - 34,440; Full time

Benefits offered by this job

50% off all services and retail products

New Employee Bonus of $1,000

Medical and dental benefits

401K retirement account

Job summary

A leading day spa franchise in Laguna Beach is seeking an enthusiastic Front Desk Coordinator/Spa Associate to manage sales and customer service. Key responsibilities include greeting clients, booking appointments, and promoting memberships. Applicants should possess sales skills and customer service experience. Benefits include a competitive hourly wage, commissions, bonuses, and discounts on services. Join a fun, energetic team and enjoy growth opportunities in a supportive work environment.

Qualifications

• At least 1 year of experience using Millennium Booking Software.
• Good verbal and written communication skills.
• Ability to handle stressful situations professionally.

Responsibilities

• Provide excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, and sell memberships.

Skills

Excellent customer service

Sales skills

Team player

Multitasking

Positive attitude

Tools

Microsoft Office

Millennium booking software

Job description

A leading day spa franchise in Laguna Beach is seeking an enthusiastic Front Desk Coordinator/Spa Associate to manage sales and customer service. Key responsibilities include greeting clients, booking appointments, and promoting memberships. Applicants should possess sales skills and customer service experience. Benefits include a competitive hourly wage, commissions, bonuses, and discounts on services. Join a fun, energetic team and enjoy growth opportunities in a supportive work environment.