Spa Consultant

California Sun Wellness Spa; Sacramento (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

California Sun Wellness Spa is seeking a knowledgeable and personable Spa Consultant to join the team in Sacramento, CA. The ideal candidate will possess excellent customer service skills and a passion for wellness and beauty. You will provide personalized spa treatment recommendations and enhance the overall guest experience.

This role requires standing for extended periods and interacting closely with clients and team members. A high school diploma and prior experience in a related field is preferred.

Qualifications

• High school diploma or equivalent; additional education in wellness, beauty, or related fields is a plus.
• Previous experience in a spa, salon, or customer service role preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Greet and welcome clients in a professional and friendly manner.
• Conduct consultations to understand clients’ wellness goals and preferences.
• Recommend appropriate spa treatments, services, and retail products based on client needs.

Skills

Excellent customer service skills

Strong interpersonal skills

Detail-oriented

Proficient with appointment scheduling software

Education

High school diploma or equivalent

Additional education in wellness or beauty

Job description

Job Overview

We are seeking a knowledgeable and personable Spa Consultant to join our team in Sacramento, CA. The ideal candidate will have a passion for wellness and beauty, excellent customer service skills, and the ability to recommend spa treatments and products tailored to each client’s needs. As a Spa Consultant, you will play a key role in enhancing the overall guest experience by providing expert advice and ensuring client satisfaction.

Location

Sacramento, California, 95825

Key Responsibilities

• Greet and welcome clients in a professional and friendly manner.
• Conduct consultations to understand clients’ wellness goals and preferences.
• Recommend appropriate spa treatments, services, and retail products based on client needs.
• Provide detailed information about spa services, packages, and promotions.
• Schedule appointments and manage client bookings efficiently.
• Maintain up-to-date knowledge of spa treatments, products, and industry trends.
• Build and maintain strong client relationships to encourage repeat visits.
• Collaborate with spa therapists and staff to ensure seamless service delivery.
• Handle client inquiries and resolve any issues or concerns promptly and professionally.
• Assist with merchandising and maintaining the appearance of the retail area.

Qualifications

• High school diploma or equivalent; additional education in wellness, beauty, or related fields is a plus.
• Previous experience in a spa, salon, or customer service role preferred.
• Strong interpersonal and communication skills.
• Ability to listen actively and provide personalized recommendations.
• Detail-oriented with excellent organizational skills.
• Proficient with appointment scheduling software and basic computer applications.
• Passion for health, wellness, and beauty industries.

Work Environment

This position is based in a luxury spa environment in Sacramento, California. The role requires standing for extended periods and interacting closely with clients and team members.