Spa Attendant | Part Time

Omni Hotels & Resorts; Boston (MA); Sur place; USD 37 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(k) matching after one year

Complimentary meals

Generous Paid Time Off after 90 days

Discounted associate rates at Omni

Résumé du poste

Omni Hotels & Resorts in Boston seeks a Spa Attendant to uphold luxury service across the spa, locker rooms, and lounge areas. You will greet guests, ensure cleanliness, and guide visitors through facilities to enhance relaxation and balance.

The role requires standing for long shifts, flexible hours including nights and weekends, and a commitment to warm, professional guest care. Complimentary meals and exclusive staff benefits apply.

Qualifications

• Ability to stand for the entire scheduled shift.
• Must be willing to work flexible hours including nights, weekends, and holidays.
• Passion for warm, engaging, and personalized service.
• Must meet standards of appearance and maintain high personal hygiene.
• Ability to handle stressful and busy hotel operations with composure.

Responsabilités

• Provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain balance.
• Welcome, check-in and familiarize all guests and members with the locker room and facilities.
• Maintain the highest standards of cleanliness, neatness, and organization in spa locker rooms, pool areas, and fitness studio.
• Perform reception desk duties such as conducting tours and using spa software.
• Provide personal attention and ensure a pleasant visit for each guest.
• Relay product and service benefits to clients with confidence.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

Connaissances

Customer service

Description du poste

Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Spa Attendant Ensures a high standard of service and hospitality in the Spa Issuance, locker, facility, and Lounge areas to maximize guest and member satisfaction.

Hourly rate for this position is $32.21.

RESPONSIBILITIES:

• Provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
• Welcome, check-in and familiarize all guests and members with the locker room and facilities.
• Maintain the highest standards of cleanliness, neatness, and organization; the indoor pool, changing rooms and fitness studio as stated above for the Spa locker room areas.
• Perform reception desk duties such as conduction tours, understanding the spa software, etc.
• Provide personal attention and ensure a pleasant visit for each guest.
• Relay with confidence product and service benefits to clients.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

QUALIFICATIONS:

• Ability to stand for the entire scheduled shift.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.
• Must be passionate about providing warm, engaging, and personalized service.
• Must meet standards of appearance and always maintain a high level of personal hygiene.
• Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure.

PERKS AND BENEFITS:

• A culture of fun, inclusion, and growth
• Complimentary meals
• Health Insurance and matching 401(k) after one year
• Generous Paid Time Off offered after 90 days
• Performance-driven, ALL-IN culture
• Discounted associate rates at Omni properties nationwide