As a Spa Attendant at Edgewood Tahoe Resort, you will play a vital role in ensuring the highest standards of cleanliness, hospitality, and guest satisfaction within our spa facilities. Your attentiveness and proactive service will help create a serene and welcoming environment, in line with Forbes service standards.
Key Responsibilities:
- Schedule and coordinate executive meetings, board meetings, and department briefings.
- Greet guests with warmth and professionalism, offering assistance throughout their spa journey.
- Maintain cleanliness and organization of spa locker rooms, relaxation lounges, and treatment rooms.
- Ensure spa amenities (towels, robes, slippers, water, and refreshments) are fully stocked and presented to five-star standards.
- Prepare treatment rooms before and after services, including sanitizing equipment and restocking supplies.
- Support therapists and spa front desk staff with operational needs.
- Report any maintenance or safety issues immediately.
- Comply with all safety and sanitation policies and procedures.
- Uphold Forbes Travel Guide standards for luxury service and etiquette.
- Perform other related duties as assigned to support the overall success of the team and business.
Qualifications and Skills:
- Ability to work flexible schedules, including nights, weekends, and holidays.
- Previous spa or hospitality experience preferred; luxury or Forbes-rated experience is a strong plus.
- Excellent interpersonal and communication skills.
- High attention to detail and a passion for guest service.
- Professional appearance and demeanor.
Physical Requirements:
- Capability to lift and carry up to 40 pounds.
- Able to perform physical tasks, including bending, sitting, lifting, and standing for extended periods.