Spa Attendant

Madeline Hotel & Residences, Auberge Collection; Mountain Village (CO); On-site; USD 25,000 - 30,000; Full time

Job summary

Madeline Hotel & Residences, Auberge Collection, is seeking a spa host to orient guests to spa facilities, greet guests, and deliver personalized guest service in a luxury resort setting. The role emphasizes exceptional customer service, attentiveness, and speed in a fast-paced outdoor environment.

The candidate will support spa operations, assist with treatment schedules, mix and prepare body care products, and ensure pool areas are clean and well-stocked.

Qualifications

• Previous experience in customer service, personal care industry or pool service in a luxury resort environment.

Responsibilities

• Oversee smooth spa operations by reviewing daily treatment schedules and preparing guest areas to meet standards.
• Prepare professional body care products, set up dry sauna rooms and prepare baths as needed.
• Take drink orders, prepare drinks and serve poolside.
• Keep pool areas tidy by removing towels, cups and dishes and restock.
• Transport linen carts to the laundry facility.

Skills

Customer service

Communication

Team player

Outgoing personality

Job description

Job Description

As host of all hosts, you will be responsible for orientating guests to the spa facilities, greeting guests as they enter the facilities, and providing personal guest service. The ideal candidate must love providing the ultimate customer service while paying close attention to detail while working within a fast paced environment.

• Ensure smooth flow of spa operations by reviewing daily treatment schedules and preparing/maintaining guest areas to meet our standards and protocols.
• Prepare professional body care products, set up dry sauna rooms and prepare baths as needed.
• Take drink orders, prepare drinks and serve poolside.
• Keep pool areas tidy by removing towels, cups and dishes and restock.
• Transport linen carts to the laundry facility.

Job Description

As host of all hosts, you will be responsible for orientating guests to the spa facilities, greeting guests as they enter the facilities, and providing personal guest service. The ideal candidate must love providing the ultimate customer service while paying close attention to detail while working within a fast paced environment.

• Ensure smooth flow of spa operations by reviewing daily treatment schedules and preparing/maintaining guest areas to meet our standards and protocols.
• Prepare professional body care products, set up dry sauna rooms and prepare baths as needed.
• Take drink orders, prepare drinks and serve poolside.
• Keep pool areas tidy by removing towels, cups and dishes and restock.
• Transport linen carts to the laundry facility.

Qualifications

• The ideal candidate will have previous experience in customer service, personal care industry or pool service position in a luxury resort environment.
• Ability to work in a fast-paced outdoor environment with an outgoing team within a large department.
• Possess excellent communication style.
• Have a personality that constantly goes above and beyond

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.