Spa Associate

Hand & Stone Careers; Baywood (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking spa that values exceptional customer service and teamwork! As a Spa Associate, you will play a vital role in creating an outstanding experience for guests. Your responsibilities will include greeting clients, managing appointments, and promoting wellness benefits. With a focus on employee satisfaction, this role offers flexible schedules, a professional work environment, and opportunities for commissions and bonuses. If you are enthusiastic and enjoy working in a dynamic team, this position is perfect for you!

Benefits

Hourly wage plus commissions

Flexible schedules

Employee discounts

Employee rewards program

Contests

Qualifications

• Excellent customer service skills are essential for this role.
• Ability to handle stressful situations professionally.

Responsibilities

• Provide outstanding customer service to spa members and guests.
• Book appointments and promote health benefits of massage therapy.

Skills

Customer Service

Communication Skills

Multitasking

Positive Attitude

Tools

Microsoft Office

Spa Soft

Job description

Hand and Stone is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Job Requirements:

• Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

Compensation: $15.00 per hour

At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.