Spa Assistant

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; Florida; Presencial; USD 20.000 - 32.000; Jornada completa

Descripción de la vacante

Marriott International invites meticulous spa attendants to join Le Méridien in delivering exceptional guest experiences. You will orient guests to spa facilities, provide amenities, and escort guests to treatment areas, while ensuring cleanliness and readiness of the spa environment.

We value clear, professional communication and proactive guest service, with a focus on safety and adherence to company policies.

Formación

• Customer service orientation and problem-solving are beneficial.
• Clear and professional communication with guests and colleagues.
• Ability to maintain a neat appearance and work area in a hospitality setting.

Responsabilidades

• Provide general spa orientation to guests on arrival (locker rooms, lounges, hospitality stations).
• Offer guests amenities such as water, juice, or heated neck pillows and assist with questions about property amenities.
• Escort guests to treatment rooms and check schedules for updates throughout the day.
• Maintain cleanliness of workstation, spa locker room, lounges, and treatment rooms; dispose of trash and dirty linens properly.
• Stock towels, linens, supplies, and amenities in locker rooms and hospitality areas; secure supplies at end of shift.

Conocimientos

Guest service

Communication

Professionalism

Educación

High school diploma or GED

Descripción del empleo

Position Summary

Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like‑minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.