Sous Chef Unrefined

Rivers Casino; Philadelphia (Philadelphia County); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Rivers Casino in Philadelphia is seeking an experienced Kitchen Supervisor to oversee cooks and kitchen staff, coordinating day-to-day operations and ensuring consistency in food preparation and presentation.

The role emphasizes safety, sanitary standards, fast-paced service during peak periods, and compliance with state gaming regulations; you will train, hire, and manage staff while maintaining guest satisfaction.

Qualifications

• Culinary degree or certificate required.
• Three+ years related kitchen experience.
• Outstanding interpersonal communication skills.
• Ability to work under pressure.
• Proven track record demonstrating sound judgment.
• Must obtain PA Gaming Control Board license.
• Able to work flexible shifts including weekends and holidays.

Responsibilities

• Directs cooks to ensure consistency in cooking, garnishing, and portion sizes.
• Gives instruction on fine points of cooking.
• Coordinates training of team members.
• Ensures guests are treated promptly and courteously.
• Maintains highest standard of food quality.
• Orders and rotates stock to proper levels.
• Maintains knowledge of all aspects of food preparation, including sauces.
• Keeps kitchen clean and sanitary.
• Handles guest complaints promptly and courteously.
• Ensures safety and accident prevention, reporting incidents.
• Ensures thorough shift communications.
• Cooks during rush periods.
• Assumes kitchen responsibility in absence of Restaurant Chef.
• Follows food safety standards.
• Ensures compliance with regulatory controls including PA Gaming Board.
• Hires, trains and manages staff.
• Performs other duties.

Skills

Interpersonal skills

Work under pressure

Sound judgment

Flexibility

Education

Culinary degree or certificate

Job description

Description

Summary: Supervises and coordinates activities of cooks and other workers engaged in preparing and cooking food while managing the day to day operations in the kitchen.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language.
• Proactively greet team members and guests, initiating interaction to provide service.
• Always use a positive parting remark to end the conversation.

Essential Job Functions:

• Observes and directs workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking and garnishing and sizes of portions are consistent in food quality and presentation.
• Gives instructions to cooking personnel in fine points of cooking.
• Coordinates training of all team members in the proper performance of all job duties.
• Ensures that all guests are treated in a prompt, professional and courteous manner.
• Responsible for ensuring the highest standard of quality in all areas of food preparation.
• Orders and prepares proper levels of food and ensures that all items are properly rotated.
• Maintains a thorough knowledge of all aspects of food preparation, including gourmet dishes, sauces, and prepares when required.
• Works to ensure a clean and sanitary kitchen at all times.
• Handles any guest’s complaints or problems in a prompt and courteous manner.
• Maintains a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur.
• Ensures thorough communication between shifts.
• Cooks and prepares dishes during rush periods.
• Assumes responsibility for kitchen in absence of Restaurant Chef.
• Follows food safety standards in all aspects of food preparation.
• Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal laws and the Pennsylvania Gaming Control Board regulations.
• Hires, trains and manages staff is accordance with organizational and departmental policies and programs.
• Performs all other duties as assigned.

Qualifications:

• Must be 18 years of age or older.
• Culinary degree or certificate from college or technical school
• Three or more years related experience or equivalent combination and experience.
• Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
• Possesses ability to work under pressure.
• Prior experience is required as well as a proven track record demonstrating sound judgment.
• Must obtain and retain the required Pennsylvania Gaming Control Board license.
• Must be able to work flexible shifts weekends and holidays.

Physical and Mental Demands:

• Regularly required to see, talk or hear; stand; use hands to finger, handle, or feel; reach with hands and arms.
• Frequently required to walk; stoop, kneel or crouch.
• Must occasionally lift and/or move up to 25 pounds.
• Able to interact with others while maintaining a positive and courteous demeanor under frequently fast paced work conditions.
• Ability to work in a noisy and smoky environment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.