Sous Chef (Crossings Cafe')

Rivers Casino; Portsmouth (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Rivers Casino Portsmouth is seeking an experienced kitchen supervisor for Swing shift. The role oversees line cooks, coordinates training, and ensures guests are served promptly with high quality food.

Candidates should have at least 5 years of kitchen supervisory experience and hold Serv-Safe certification; gaming license may be required. This role requires flexible shifts, strong leadership, and adherence to cleanliness and safety in a busy casino kitchen.

Qualifications

• Experience in supervising kitchen staff and operations.
• Must possess outstanding interpersonal communication and guest service skills.
• Must have completed and maintain Serv-Safe certification within 120 days of employment.
• Excellent organizational and leadership abilities.

Responsibilities

• Direct supervision of line cooks.
• Coordinate training of all team members in performance of duties.
• Ensure guests are treated promptly, professionally, and courteously.
• Maintain highest standards of quality in food preparation.
• Oversee kitchen inventory, ordering, and rotation of items.
• Ensure safety, sanitation, and compliance with company policies.

Skills

Interpersonal communication

Team player

Work under pressure

Sound judgement

Guest service

Flexible shifts

Job description

Rivers Casino Portsmouth
3630 Victory Blvd.
Portsmouth, VA 23701, USA

Description

Job Summary:

Possesses complete knowledge of all procedures related to the job. Maintains a thorough knowledge of all
aspects of food preparation, including gourmet dishes, sauces, and prepares when required.

Shift: Swing shift

Supervisory Responsibilities:

• Direct supervision of line cooks.

Duties/Responsibilities:

• Possesses complete knowledge of all procedures related to all kitchens across property.
• Coordinates training of all team members in the proper performance of all job duties.
• Ensures that all guests are treated in a prompt, professional and courteous manner.
• Is responsible for the direct supervision of all kitchen team members during an assigned shift.
• Ensures that all cooks perform their duties as required and in accordance with established company guidelines.
• Responsible for ensuring the highest standard of quality in all areas of food preparation.
• Orders and prepares proper levels of food and ensures that all items are properly rotated.
• Maintains a thorough knowledge of all aspects of food preparation, including gourmet dishes, sauces, and prepares when required.
• Assigns duties to cooks as necessary.
• Assists the Banquet Chef with the overall supervision and administration of the department, making personnel recommendations as requested.
• Maintains a thorough knowledge of all kitchen inventory, and tracks supplies and food items to ensure appropriate quantity and quality of product.
• Upholds standards by setting examples with appearance and work ethic.
• Works to ensure a clean and sanitary kitchen at all times.
• Handles any guest’s complaints or problems in a prompt and courteous manner.
• Maintains a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur.
• Ensures thorough communication between shifts.
• Works with front of the house supervisors to ensure proper communication to our back line supervisors.
• Communicates any problems or concerns to the Assistant Executive Chef and/or Room Chef.
• Ensures that temperatures of all products and storage areas are checked as required.
• Understands that this is a 24-hour responsibility and is accessible at all times.
• Sets high standards by complying with all departmental rules, policies, and procedures.
• Ensures that all Team Members are treated in a fair and consistent manner.
• Performs any other duties as specified or assigned by the Executive Chef, VP or any member of Executive Management.
• All other duties as assigned.

Minimum Education and Experience Requirements:

• 5 years Kitchen supervisory experience

Certifications, Licenses, and/or Registrations:

• Serve Safe certification
• Gaming license/registration as required by jurisdiction(s).

Knowledge, Skills, and Abilities: Greets all guests with a smile

• Must possess outstanding interpersonal communications skills to effectively interface with guests.
• and team members.
• Possesses ability to work under pressure.
• Prior experience is required as well as a proven track record demonstrating sound judgment.
• Must also possess a cooperative, helpful and friendly nature, and present a neat, clean, well-
• groomed appearance.
• Must have successfully completed and maintain certification in “Serv-Safe” (Food Sanitation
• Management) within 120 days of employment
• Extensive knowledge of the preparation of all food items.
• Must purchase and maintain tools necessary for the job.
• Must be able to use a computer to enter requisitions and timekeeping.
• Must be able to understand and communicate Material Data Safety Sheets to all team members.
• Ability to communicate with Team members and guests.
• Ability to be a TEAM player.
• Ability to successfully fulfill the pre-employment process.
• Ability to work flexible shifts and days of the week including holidays.
• Ability to obtain and maintain all necessary licensing.

Physical Requirements:

• Prolonged periods of standing and bending.
• Must be able to lift up to 25 pounds at times.
• Ability to work flexible shifts and days of the week, including holidays.
• Ability to work in an environment with moderate to loud noise, bright lights, smoke , and dust .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.