Sous Chef

ASM Global-SMG; Grand Rapids (MI); On-site; USD 65,000 - 85,000; Full time

Job summary

Legends Global is seeking a Sous Chef to support culinary operations across Grand Rapids venues. You will oversee production, sanitation, and kitchen standards, leading the BOH team and ensuring guest satisfaction during events.

Under the Director of Culinary and Executive Chef, you will help develop menus, manage costs, and supervise staff while adhering to health and safety regulations. This role requires energy, initiative, and flexibility for event schedules.

Qualifications

• Worked in a high pace, leadership culinary position – At least 5 years’ experience.
• Experience producing meals for larger events.
• Servsafe Manager Certified Preferred (Must obtain within 90 days of hire).

Responsibilities

• Order, receive, and prepare food items while maintaining food costs and budget goals.
• Assists in maintaining high standards of sanitation and cleanliness.
• Helps to develop and test recipes as well as techniques for food preparation and presentation to ensure high quality.
• Accountability for establishing and maintaining proper safety and sanitation procedures as well as maintaining food service equipment.
• Produce required products according to Banquet Event Orders (BEO) for each event if needed.
• Sustain costs as it pertains to labor, COGS and operating supplies and work within budgeted guidelines.
• Supervise daily kitchen operations including part-time staff and event execution.
• Assist with hiring and training of all kitchen and stewarding staff to include 'Serve safe' and any Health department regulations along with any other applicable trainings.

Skills

Leadership

Communication

Teamwork

Flexible hours

Customer service

Detail oriented

Professional appearance

Organizational skills

Interpersonal skills

Initiative

Education

Servsafe Manager Certification (Preferred)

Experience in high-paced leadership culinary role

Job description

POSITION: Sous Chef DEPARTMENT: Culinary REPORTS TO: Director of Culinary FLSA STATUS: Exempt, Salaried LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.

THE ROLE

Under the direction of the Director of Culinary and Executive Chef, the Sous Chef is responsible for effectively supporting all culinary operations including the oversight of all production, operation, and sanitation aspects of culinary and stewarding operations throughout the facility. This role ensures food quality, maintains kitchen standards, leads the BOH team, and supports all culinary needs for the venue.

Essential Duties and Responsibilities

• Order, receive, and prepare food items while maintaining food costs and budget goals
• Assists in maintaining high standards of sanitation and cleanliness
• Helps to develop and test recipes as well as techniques for food preparation and presentation to ensure high quality
• Accountability for establishing and maintaining proper safety and sanitation procedures as well as maintaining food service equipment
• Produce required products according to Banquet Event Orders (BEO) for each event if needed
• Sustain costs as it pertains to labor, COGS and operating supplies and work within budgeted guidelines
• Supervise daily kitchen operations including part-time staff and event execution
• Assist with hiring and training of all kitchen and stewarding staff to include “Serve safe” and any Health department regulations along with any other applicable trainings
• Monitor guest satisfaction during events and respond promptly to guest inquiries or concerns to ensure a positive experience
• Assist in developing streamlined catering menu and corresponding recipe guide
• Monitor food quality, portioning, and presentation during service
• Support inventory management, ordering, and product rotation
• Enforce sanitation, safety, and food handling standards
• Assist with staffing execution and labor deployment
• Address operational issues during service
• Uphold company policies, procedures, and culture
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Worked in a high pace, leadership culinary position – At least 5 years’ experience
• Experience producing meals for larger events
• Servsafe Manager Certified Preferred (Must obtain within 90 days of hire)

Skills and Abilities

• Provide a two-way communication and nurture an ownership environment with emphasis on positive motivation and teamwork
• Ability to work with minimal supervision
• Ability to interact with all levels of customers and staff including management
• Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
• Communicate effectively both verbally and in writing with all staff and vendors
• Be detail oriented
• Always present a professional appearance and demeanor during the workday
• Excellent organizational and planning skills
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and have a passion for delivering exceptional guest service
• Positive attitude and neat appearance
• Work ethics encourages strong urgency and quality in a team environment
• Must be open to providing incidental or short-term support to other facilities in the event of a business emergency

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site – Grand Rapids Venues (Acrisure Amphitheater, Van Andel Arena, Amway Stadium), *There is a possibility of traveling to different sites to assist other Legends’ Venues*

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.

Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.