Sous Chef

Puttshack Career Center; Boston (MA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Life & AD&D Insurance

Disability Insurance

PTO & parental leave

Employee discounts (free mini golf)

Pet Insurance

Flexible Spending Accounts

Job summary

Puttshack USA is seeking a Sous Chef to lead daily kitchen operations under the Executive Chef in our fast-paced, high-volume venue. You will drive culinary execution and uphold Puttshack standards while guiding a growing team in a fun, guest-focused environment.

We value collaboration with front-of-house, safety compliance, and ongoing staff development. Evening, weekend, and holiday availability are required, and a culinary degree is preferred.

Qualifications

• Minimum of 1 year as culinary manager or supervisor in a full-service restaurant.
• At least 3 years of experience in high-volume food & beverage settings.
• Strong collaboration and leadership in an equitable workplace environment.

Responsibilities

• Manage kitchen operations and shifts to execute dishes and prep.
• Maintain food quality standards across prep and storage.
• Lead kitchen training on execution, rollout of menus and system initiatives.
• Ensure safety, sanitation, and policy adherence.
• Collaborate with front-of-house for seamless service.
• Other duties as assigned.

Skills

Team leadership

Communication

Organizational skills

Financial acumen

Tech savvy

Flexible scheduling

Conflict resolution

Education

Culinary degree

Job description

Founded in 2018 by industry pros, Puttshack is a leading social entertainment concept, reimagining the traditional mini golf and dining experience. With its welcoming, high-energy environment, tech-infused mini golf and delicious menu packed with familiar favorites and exceptional cocktails, Puttshack is the perfect place for any gathering. Rooted in innovation and built for connection, our goal is to bring a sense of belonging to our associates and guests alike.

Working at Puttshack:

At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we’re a fast-growing team of talented, hands-on go-getters who take pride in the work we do – and have a blast doing it. If you’re a mover and shaker who sets the bar high and loves the thrill of building something amazing, you’ll fit right in. We’re always on the lookout for the best people to join our growth journey. If you’re inspired by new ideas and love bringing them to life, then we have the perfect canvas for you!

Position Summary:

The Sous Chef is part of the culinary leadership team, working alongside and under the guidance of the Executive Chef to lead and support the daily operations in a fast-paced, high-volume kitchen, driving the culinary execution of our uniquely inspired menu. Responsible for the preparation and execution of the menu within Puttshack Standards, the Sous Chef will assist with running the day to day kitchen operations.

Position Responsibilities may include, but not limited to:

Operational Leadership:

• Manage kitchen operations and shifts, ensuring the day-to-day execution for dish, prep and line stations
• Support daily operations by following food quality standards across preparation and storage
• Assist with kitchen training across food execution, menu rollouts and system initiative
• Uphold all policies and procedures focused on product quality: daily line checks, prep and par level control, regular food audits, and 100% commitment to safe and sanitary operations.
• Ensure collaboration between kitchen and front of house operations to ensure seamless service
• Other duties as assigned

Team Development and Management:

• Focus on team member/associate development and cross training to ensure maximum operational efficiency and career growth.
• Provide continuous coaching and direction to hourly staff
• Represent Puttshack’s brand and values to create a respectful, positive and professional work environment
• Introduce and support the implementation of kitchen training materials to the Team

Guest Experience:

• Champion the Puttshack brand by ensuring a consistent and exceptional guest experience
• Ensures a quality guest experience through oversight of associates preparing and cooking food

Compliance and Safety:

• Maintain a safe, secure and healthy work environment and food safety
• Ensure proper safety protocols to minimize risk and ensure a safe environment for guests and associates.

Required Skills and Experience:

• Minimum of 1 year of experience as a culinary manager or supervisor in a full-service restaurant, with at least 3 years of overall experience within high volume food & beverage, hospitality, and/or social entertainment venue
• Be collaborative, using a team approach to creating an equitable workplace environment and have respectful working relationship
• Must be organized, work efficiently and be able to perform tasks with minimal oversight and supervision
• Strong communication skills with the ability to resolve conflict and provide direction to your teams
• Demonstrates financial acumen, strong understanding of culinary operations & safety
• Tech savvy and willingness to learn new systems and tool
• Flexible availability to work evenings, weekends, and holidays
• This position must pass a post-offer background check

Preferred Skills and Experience:

• Culinary Degree preferred

Physical Requirements:

• Physical activities on a continuous basis for up to 10 hours, including standing, walking, bending, sitting, and occasional lifting up to 40 lbs. may be required.
• The venue may include slick surfaces, stairs, narrow spaces, and navigating complex areas.
• The noise level in the work environment is typically moderate to high.
• Temperatures may vary, including hot and cold environments
• Frequent use of hands to do repetitive motions, such as chopping, stirring, cleaning, etc.
• Occasional use of telephone/video conferencing, and usage of a computer and keyboard to communicate through written means.
• The physical demands described above are representative of those that must be met by an associate to successfully perform the essential functions and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities.

Benefits:

We have a guest service mindset and treat our associates the same way, offering our full-time, eligible associates:

• Health/dental/vision coverage options
• 401(k) matching
• Company paid Life and AD&D Insurance
• Voluntary short term and long term Disability Insurance
• Generous PTO, including paid parental leave
• Associate discounts (FREE mini golf!)
• Pet Insurance
• Flex Spending Accounts
• and more!

Puttshack USA is proud to be an Equal Opportunity Employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.