Sound Tech

Massachusetts Convention Center Authority; Boston (MA); On-site; USD 34,000 - 55,000; Full time

Job summary

Massachusetts Convention Center Authority seeks a Sound Technician to support live events and exhibitions at its convention center facilities. You will set up and operate audio, video, network and satellite systems, ensuring cable management and coordination with internal teams to meet client requirements.

The role requires hands-on experience with analog and IP audio, video and satellite gear, plus strong IT/network familiarity.

Qualifications

• High school diploma or equivalent.
• Minimum 5 years of related experience in a hotel/convention center setting.
• Experience with Analog or IP audio systems.
• Proficient in the setup and successful operation of audio, video and satellite equipment.
• Working knowledge of computer systems and network connectivity.
• Valid Massachusetts driver’s license and willingness to travel between sites.

Responsibilities

• Set up, operate and repair audio, video, network and satellite systems for live events.
• Manage cabling (audio, video, network, satellite, fiber) throughout convention center facilities.
• Repair copper and fiber optic cable as needed or directed.
• Install, patch and test Cat6 internet lines for Show and Internal use.
• Maintain satellite receivers and related communication links.
• Set up and monitor microphones and control room audio for optimal quality.

Skills

Analog audio

IP audio systems

Video systems

Cable management

Network knowledge

Client communication

Education

High school diploma or equivalent

Tools

Analog audio equipment

IP audio equipment

Satellite equipment

Job description

Job Title: Sound Technician

Department: IT

Reports To: Manager of Sound and AV

FLSA Status: Non-Exempt

GRADE: Union

Prepared by: Human Resources

Prepared Date: 10/22/2026

SUMMARY

The sound technician is responsible for the set up, operation, and repair of all audio, video, network and satellite systems, and electrical equipment required to support live events and exhibitions at MCCA’s convention center facilities. This role ensures clients’ technical and communication requirements are met through expert cable management, A/V production support, and coordination with internal departments.

ESSENTIAL DUTIES & RESPONSIBILITIES

The Authority’s Manager of Sound and AV may designate various other activities. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time for any reason.

• Repair, install and operate all types of electronic equipment in accordance with the requirements of management


• Set up, route, repair, and manage cabling including audio, video, network, satellite, internet, and fiber optic wiring throughout convention center facilities


• Repair copper and fiber optic cable as needed or directed


• Install, patch, and test all Cat6 internet lines for Show and Internal use


• Maintain satellites receivers and set-up related communication links as requested


• Install and maintain all TV monitors throughout the facilities


• Set up and place microphones and monitor sounds to ensure optimal quality


• Communicate with clients and internal departments regarding technical services, troubleshooting, and resolving issues


• Remove temporary wiring in exhibit halls and corridors when necessary


• Assist Team members as needed to help with tickets and larger projects


• Review and respond to maintenance calls in a timely manner through IT Service Space


• Perform all duties in accordance with safety procedures and venue protocols

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities

MINIMUM ENTRANCE REQUIREMENTS

• High school diploma or equivalent


• Minimum 5 years of related experience in a hotel/convention center setting


• Experience with Analog or IP audio systems


• Proficient in the set-up and successful operation of audio, video and satellite equipment


• Working knowledge of computer systems and network connectivity


• A valid Massachusetts driver’s license and willingness to travel between sites

PREFERRED QUALIFICATIONS

• Knowledge of rigging operations is desirable


• Familiarity with Audio Architect and Dante networking or similar enterprise-level AV platforms

WORK SCHEDULE

• This position follows a Tuesday through Saturday 10 a.m.–6 p.m. schedule after training, however, the hours

and days may fluctuate based upon the needs of a particular event or project, which would require the ability to work a flexible schedule including late nights, early mornings, long days, weekends and holidays at the BCEC or Hynes facilities (subject to any collective bargaining restrictions).

WORK LOCATION

• All positions within the MCCA are designated as on-site roles. As such, this position requires in-person attendance five days per week. Remote or hybrid work arrangements are not part of MCCA's operational model.

DRESS CODE

• Uniforms are provided. In order to project dignity and decorum expected by the public, appropriate dress and good grooming are expected of all employees.

PHYSICAL REQUIREMENTS

This position requires the ability to stand, walk, bend, kneel, and crouch for extended periods while setting up and operating equipment throughout convention center facilities. Employees must be able to lift, carry, and move equipment and cabling, and may occasionally be required to work at heights or in confined spaces during installation. The role involves frequent use of hands for handling tools, cables, and technical equipment, as well as the ability to distinguish audio and visual signals. Work may take place in varying environmental conditions including loud noise levels, low lighting, and both indoor and outdoor settings depending on event requirements.

Reasonable accommodations for qualified individuals with disabilities will be provided in accordance with MCCA's accommodation policy and applicable laws.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The Massachusetts Convention Center Authority (MCCA) is proud to be an equal opportunity employer. We welcome qualified applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, genetic information, or any other legally protected category.

If you require a reasonable accommodation during the application or interview process, or to perform essential job functions, please contact our Human Resources team.