SOPs Specialist - Fully Remote

Mercor; New York (NY); Remote; USD 34,000 - 55,000; Full time

Job summary

Mercor is hiring expert Evaluators in Process improvement / SOPs to review AI-generated work products (documents, spreadsheets and slide decks) for accuracy, rigor, and domain quality. You will apply deep subject-matter expertise to grade outputs.

This is a remote, hourly engagement. You will evaluate artifacts against domain rubrics and provide clear, structured written feedback on identified issues.

Qualifications

• 5+ years of relevant professional experience in Process improvement / SOPs.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides (Google Slides / PowerPoint).

Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors.
• Provide clear, structured written feedback.

Skills

Process improvement

SOPs

English fluency

Education

Master's degree or higher

Tools

Microsoft Office

Google Workspace (Slides)

Job description

About the role

We are hiring expert Evaluators in Process improvement / SOPs to review and assess AI-generated work products (documents, spreadsheets, and slide decks) for accuracy, rigor, and domain quality. You will apply deep subject-matter expertise to grade outputs.

This is a remote, hourly engagement.

Requirements (must have)

1. 5+ years of relevant professional experience in Process improvement / SOPs.

2. Native or professional fluency in English.

3. Highly proficient in Microsoft Office and Google Workspace, especially Slides (Google Slides / PowerPoint).

Preferred (nice to have)

• Advanced degree (Master's or higher) from a reputable institution.

What you'll do

• Evaluate AI-generated artifacts against domain-specific quality rubrics.

• Identify factual, aesthetic, and presentation errors.

• Provide clear, structured written feedback.