Sony Home Theater Specialist

Best Buy; Houston (TX); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Job summary

Best Buy is seeking a Sony Home Theater Expert in Houston to promote, demonstrate and sell home theater products. You will explain complex technology in simple terms, share knowledge with teammates, and ensure customers receive excellent service in a fast-paced retail environment.

The role requires at least 1 year of sales or customer service experience, a strong product knowledge base, and the ability to work holidays, nights, and weekends as needed.

Qualifications

• At least 18 years old.
• 1 year of sales or customer service experience.
• Ability to work well in a team.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Maintain a high level of product knowledge about new home theater technology
• Provide feedback to vendor partners and market teams regarding performance, promotions and sales best practices
• Ensure the department remains organized and ready to accommodate customers throughout the day
• Educates other team members about LG home theater products

Skills

Customer service

Teamwork

Sales

Product knowledge

Job description

As a Sony Home Theater Expert, you’ll lend your talents to promoting, demonstrating and selling home theater products with emphasis on the Sony brand. In this role, you’ll explain complex technology in simple terms to help customers understand and see each product’s unique value. You’ll also work closely with other employees as you share your knowledge about Sony products and ensure the team is ready assist customers with the brand.

What you’ll do

• Maintain a high level of product knowledge about new home theater technology
• Provide feedback to vendor partners and market teams regarding performance, promotions and sales best practices
• Ensure the department remains organized and ready to accommodate customers throughout the day
• Educates other team members about LG home theater products
• Must be at least 18 years old
• 1 year of experience in sales, customer service, or related field
• Ability to work successfully as part of a team
• Ability to work a flexible schedule including holidays, nights and weekends

Preferred qualifications

• Prior experience serving as a specialist in premium, luxury or complex technology solutions
• One year of experience working with consumer electronics

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.