Sonic Drive-In Assistant Manager

Sonic Drive-In; Angleton (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Employee discounts

Job summary

A popular fast-food chain is seeking an Assistant Manager to support daily operations and ensure a high-quality dining experience. Responsibilities include training employees, managing inventory, and enhancing customer satisfaction. The ideal candidate will have restaurant management experience, effective communication skills, and be able to work flexible hours. Competitive benefits such as paid time off and health insurance are offered.

Qualifications

• Minimum of two years of restaurant management experience preferred.
• Knowledge of recruiting and federal labor laws required.
• Ability to work irregular hours including nights and weekends.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal and state labor laws and local health/sanitation laws.
• Leadership and supervisory practices; effective verbal and written communication skills.
• Basic accounting and computer skills.
• Ability to follow directions and multi-task; solve problems.
• Willingness to abide by SONIC appearance, uniform and hygiene standards.

Responsibilities

• Assist the General Manager in managing daily operations.
• Train, monitor, and coach Crew/Team members.
• Manage inventory levels and place supply orders.
• Performs opening and/or closing duties.
• Prepares employee work schedules and adjusts staffing.
• Maintains inventory and places orders within cost control.
• Completes payroll records.
• Reinforces customer-service mentality.
• Resolves guest requests and addresses complaints.
• Interview and hire crew and management to achieve staffing.
• Prepare operational reports and action plans for trends.
• Develop and implement a marketing plan.

Skills

Leadership

Communication

Problem solving

Team management

Time management

Attention to detail

Training

Adaptability

Education

High school diploma or equivalent

Advanced studies in business or restaurant management

ServSafe certification (Preferred)

Tools

ServSafe certification

Job description

Overview

As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In.

Responsibilities

• Manages, trains, monitors and coaches Crew/Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on always serving the customer
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing plan

Additional Assistant General Manager Requirements

• High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
• Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts with or without supervision
• Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
• Knowledge of recruiting, interviewing and selection practices
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
• Leadership and supervisory practices and skills; effective verbal and written communication skills
• Basic accounting and computer skills
• Ability to follow directions and work with autonomy once given directions, ability to multi-task and successfully solve problems
• Problem solving, decision-making and conflict-resolution skills
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Job Details

• Job Type: Full-time
• Experience: Restaurant 1 year (Preferred)
• License: ServSafe (Preferred)
• Benefits offered: Paid time off, Health insurance, Dental insurance, Vision insurance, Retirement benefits, Employee discounts
• Pay Frequency: Bi-weekly

What You’ll Need

• Excellent leadership and communication skills
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Effective communication skills; basic math and reading skills
• Willingness to work irregular hours, including nights, weekends, and/or holidays

The Fine Print

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.