Sommelier

MINA Group; Charlotte (NC); On-site; USD 50,000 - 75,000; Full time

Job summary

The Ritz-Carlton Charlotte seeks a dedicated Sommelier to elevate our luxury wine program and deliver exceptional guest experiences. You will share your passion for wine with guests and colleagues while supporting the restaurant leadership in maintaining the highest standards of hospitality.

You will curate wine selections that pair with our culinary journey, educate guests on origins and vintages, and drive beverage sales in a five-diamond luxury environment.

Qualifications

• Education: Technical, Trade, or Vocational School Degree.
• Related Work Experience: 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Provide expert wine recommendations and pairings that enhance dining.
• Educate guests on wine origins, vintages, varietals, and pairings.
• Develop and maintain wine lists, beverage offerings, and promotional programs aligned with business goals and market trends.
• Build strong relationships with wineries, distributors, vendors, and internal stakeholders.
• Source and evaluate new wines through tastings, vendor partnerships, and industry engagement.
• Support wine cellar operations, including inventory management, storage standards, and product replenishment.
• Conduct wine education initiatives, tastings, and training programs to strengthen team expertise.

Education

Technical, Trade, or Vocational School Degree

Related Work Experience: 2 years

Supervisory Experience: No supervisory experience

License or Certification: None

Job description

Who you are

As a Sommelier, you will support and enhance the restaurant’s wine program by delivering exceptional beverage service and sharing your passion and knowledge of wine with guests and team members. Working closely with restaurant leadership and senior sommeliers, you will help curate and guide wine selections that complement the culinary journey. Through your commitment to hospitality, attention to detail, and growing beverage expertise, you will contribute to guest satisfaction, support beverage sales, and uphold the restaurant’s reputation for luxury service and excellence.

What you'll do

• Provide expert wine recommendations and pairings that enhance menu offerings and the overall dining experience.
• Educate guests on wine origins, vintages, varietals, and pairings to enhance their dining experience.
• Develop and maintain wine lists, beverage offerings, and promotional programs aligned with business goals and market trends.
• Build strong relationships with wineries, distributors, vendors, and internal stakeholders.
• Source and evaluate new wines through tastings, vendor partnerships, and industry engagement.
• Support wine cellar operations, including inventory management, storage standards, and product replenishment.
• Conduct wine education initiatives, tastings, and training programs to strengthen team expertise.

What’s expected of you

• Communicate effectively with guests and colleagues to support a seamless dining experience.
• Foster a collaborative, team-oriented culture and build positive working relationships.
• Follow all company, safety, sanitation, and security policies and procedures.
• Report maintenance concerns, accidents, injuries, and unsafe conditions promptly.
• Participate in required training and consistently uphold established operational standards.
• Safeguard inventory, equipment, and financial assets while ensuring accuracy and accountability.
• Consistently demonstrate attention to detail, operational excellence, and service-driven performance.
• Perform other reasonable job duties as requested by Supervisors.

Physical Requirements

• Read and visually verify information in a variety of formats, including small print.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Lift, carry, push, and pull items weighing up to 25 pounds independently and over 50 pounds with assistance.
• Grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces and up or down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Preferred Qualifications

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.