Solutions Technician - Customer-Focused Field Support

Green Home Solutions Company; Centennial (CO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Flexible schedule

Health insurance

Job summary

Green Home Solutions Company in Centennial, Colorado, seeks dedicated technicians who excel in customer service. As a technician, you will improve customer satisfaction while managing services and building rapport with clients. The ideal candidate possesses a technical degree or is willing to obtain certification in GHS courses. Join our team and contribute positively to our work environment while achieving annual goals together.

This role emphasizes teamwork, creativity in problem-solving, and excellent communication skills, with a flexible schedule that supports work-life balance.

Qualifications

• Technical degree or certification, or willingness to become certified in GHS offered courses.
• Awareness of health and safety issues.
• Ability to adapt to work schedules and flexible shifts.

Responsibilities

• Provide customer service and support visits for efficiency.
• Manage all testing, remediation, and services for proper execution.
• Use POS/CRM system effectively to coordinate jobs.
• Collaborate with team to build relationships.
• Make appropriate recommendations to satisfy customer needs.
• Use creativity to resolve issues and suggest improvements.
• Analyze work orders and plan daily travel.

Skills

Excellent customer service

Communication skills

Self-management skills

Health and safety awareness

Education

Technical degree or certification

Job description

Green Home Solutions Company in Centennial, Colorado, seeks dedicated technicians who excel in customer service. As a technician, you will improve customer satisfaction while managing services and building rapport with clients. The ideal candidate possesses a technical degree or is willing to obtain certification in GHS courses. Join our team and contribute positively to our work environment while achieving annual goals together.

This role emphasizes teamwork, creativity in problem-solving, and excellent communication skills, with a flexible schedule that supports work-life balance.