Solutions Specialist OEM

ViziRecruiter,LLC.; Merrimack (NH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401k plans

Medical insurance

Paid time off

Free therapy visits

Mental health coaching

Wellness days

Volunteer Time Off days

Job summary

A dynamic tech solutions provider is seeking a Solutions Specialist to drive customer engagement and manage AI-powered initiatives. This role focuses on Windows 11 and Copilot+ PC solutions, ensuring successful migration pilots and technical enablement. Ideal candidates will have strong collaboration skills and the ability to articulate the business impact of technology solutions. The position offers great benefits, including comprehensive support for employee well-being.

Qualifications

• Proficiency in Windows 11 security, productivity, and manageability.
• Strong capability to deliver technical readiness pilots and scenario evaluations.
• Skilled in customer engagement and partner collaboration.

Responsibilities

• Lead readiness assessments, scenario evaluations, and migration pilots for Windows 11 and Copilot+ PCs.
• Collaborate with OEMs, partners, and internal teams to execute Copilot+ PC POCs and adoption strategies.
• Deliver customer demos, workshops, and guided assessments.

Skills

Windows 11 security, productivity, and manageability

Customer engagement

Partner collaboration

Technical readiness pilots

Storytelling skills

Objection-handling

Executive presentation skills

Stakeholder engagement

Job description

Introduction

Get a front-row seat to the newest products and latest innovations in the tech industry. You’ll be responsible for bringing cutting-edge technologies to a nationwide audience.

Overview

What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us: You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

The Solutions Specialist drives customer engagement and technical enablement by leading modern workplace and AI-powered initiatives. This includes Windows 11 and Copilot+ PC solutions, device refresh projects, migration pilots, scenario evaluations, and customer workshops. Acting as a trusted advisor, the Solutions Specialist articulates the business impact of AI-integrated PCs, guides customers through readiness assessments, and partners across OEMs and sales teams to deliver successful proof-of-concept (POC) programs and strategic adoption initiatives.

Responsibilities

• Lead readiness assessments, scenario evaluations, and migration pilots for Windows 11 and Copilot+ PCs.
• Collaborate with OEMs, partners, and internal teams to execute Copilot+ PC POCs and adoption strategies.
• Deliver customer demos, workshops, and guided assessments to accelerate technical decision-making.
• Provide actionable feedback on roadmap alignment and represent the voice of the customer.
• Drive innovative solutions to improve system efficiency, reliability, and adoption.
• Partner closely with cross-functional teams to meet business and technical objectives.

Requirements

• Proficiency in Windows 11 security, productivity, and manageability.
• Strong capability to deliver technical readiness pilots and scenario evaluations.
• Skilled in customer engagement and partner collaboration.
• Ability to articulate the business impact of Copilot+ PCs and AI-driven solutions.
• Strong storytelling, objection-handling, and executive presentation skills.
• Ability to influence and engage stakeholders across technical and business audiences.

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person."