Solutions Specialist

Old Dominion Freight Line; Erie (Erie County); Sur place; USD 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health benefits

Disability insurance

Flex spending accounts

401k match

Life insurance

Wellness program

Tuition reimbursement

Training & growth

Promote from within

National opportunities

Résumé du poste

Old Dominion Freight Line is seeking a Solutions Specialist to connect clients with efficient, tailored logistics solutions. This role blends business-to-business sales, strategic planning, and problem-solving to foster lasting partnerships in a dynamic logistics environment.

The position emphasizes relationship-building with customers, collaboration with operations, and delivering market-leading service while meeting revenue objectives within a defined territory.

Qualifications

• 2+ years of B2B (Business to Business) sales experience or equivalent.
• High School diploma or equivalent.

Responsabilités

• Travel throughout assigned territory to meet customers in person and cultivate relationships with traffic personnel, purchasing agents, production supervisors, sales reps, executives, distributors, and agents who influence routing decisions.
• Keep customers informed of new service points and service improvements.
• Assist customers with rate agreements and submit requests to pricing coordinators via the T-1 Pricing information form.
• Regularly check major accounts to ensure on-time service promises are met.
• Complete monthly activity reports to identify current business levels.
• Provide information on rates and rate changes.
• Submit itineraries weekly for coverage areas to maximize efficiency when visiting customers.
• Maintain positive relationships with drivers and discuss potential leads.
• Communicate customers’ equipment requirements and service hours to operations.
• Inform customers of Speed Service and Expedited capabilities.
• Manage transportation and entertainment expenses in weekly expense reports.
• Keep daily sales calls records and enter them into the system.
• Handle customer complaints through appropriate channels.
• Maintain valid Driver’s License with acceptable driving record as described in the posting.

Connaissances

B2B sales

Formation

High School diploma

Description du poste

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.

The Solutions Specialist plays a vital role in connecting clients with efficient, tailored logistics solutions at Old Dominion Freight Line. This position combines business-to-business sales, strategic planning, and problem-solving while fostering lasting partnerships. With a focus on relationship-building and innovative solutions, this role thrives in a dynamic, fast-paced environment that values growth and exceptional service.

A Solutions Specialist will be required to obtain a maximum volume of profitable freight in his/her territory. The Solutions Specialist must provide responsive customer service and coordinate with operations to exceed their expectations. A Solutions Specialist will serve as the customer’s point of contact through in person meetings to help meet their logistical needs. Must have 2+ years in B-B (Business to Business) sales or equivalent.

Primary Responsibilities

• Travels throughout assigned territory to meet customers in person on a regular basis and cultivates a good relationship with all traffic persons, purchasing agents, production supervisors, sales representatives, executives, distributors, and agents who influence the decision on routing traffic
• Keep the customer informed of new service points and improvements in company service
• Assist the customer with obtaining a rate agreement and submit the request to our pricing coordinators through the T-1 Pricing information form
• Regularly check on major accounts to ensure we are meeting our On-Time service promises
• Complete reports of monthly customer activities to identify their current level of business
• Provide information on rates and rate changes
• Submit itineraries on a weekly basis for coverage areas to maximize efficiency when visiting customers
• Maintain a positive relationship with drivers in his/her area and discuss possible leads
• Communicate customer’s equipment requirements and hours of service to the service center operations
• Inform the customer of our Speed Service and Expedited abilities
• Manage transportation and entertainment expenses in an expense report that is submitted weekly
• Keep a record of your daily sales calls and enter them in our computer system
• Handle customer complaints through the appropriate channels
• As a condition of employment, employee must maintain a valid Driver’s License with Satisfactory Driving Record, including no more than (4) moving motor vehicle violations or chargeable accidents, or combination thereof, within (3) years preceding the date of application with no more than (2) moving motor violations in the (12) months preceding the date of application; and no convictions of driving under the influence of alcohol (DWI, DUI, DWAI) within (4) years preceding the date of application.

Job Qualifications

Education:

• High School diploma or equivalent

Experience:

• 2+ B-B (Business to Business) sales experience or equivalent

Working Days

Working Shift

Shift and hours to be determined.

Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Join the OD Family Today!

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career
• We prioritize our OD family of employees
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).