Solutions & Sales Enablement Specialist

Fujifilm; Harrisburg (Dauphin County); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Paid time off

Hybrid work

Job summary

Fujifilm North America Corporation seeks a Solutions & Sales Enablement Specialist to design, deliver, and support workflow, print management, and content solutions for channel partners and their customers. This hybrid role blends technical solution expertise with channel sales support and Salesforce pipeline management to drive growth.

As a technical consultant and enablement resource, you will train partners, deliver demonstrations, and help customers select the right solutions, collaborating

Qualifications

• Experience in IT or enterprise content management workflows.
• Ability to train diverse audiences.
• Liaise with customer and partner groups across functions.
• Strong cross-functional teamwork and strategic planning.

Responsibilities

• Design, propose, implement, and support workflow solutions for partners.
• Diagnose hardware/software/network issues and provide resolutions.
• Deliver demonstrations, proofs-of-concepts, and evaluations for opportunities.
• Provide technical product training to partner sales teams.
• Maintain Salesforce reporting, dashboards, and forecasting.
• Build insights to help leadership and partners make data-driven decisions.
• Travel up to ~30% for partner sites and events.

Skills

Sales enablement

Salesforce CRM

Channel partnerships

Technical training

Presentation skills

Data-driven decisions

Travel ability

Tools

Salesforce CRM

PowerPoint

Excel

Job description

Position Overview

The Solutions & Sales Enablement Specialist is responsible for achieving sales and profitability targets by designing, delivering, and supporting workflow, print management, and content management solutions for Channel partners and their customers. This hybrid role integrates technical solution expertise, channel sales support, marketing enablement, and Salesforce pipeline management to strengthen partner performance and drive Fujifilm Business Innovation (FB) commercial growth.

The Specialist serves as a technical consultant, sales trainer, and enablement resource—ensuring partners have the right solutions, tools, content, and insights to compete effectively and deliver superior customer outcomes.

Company Overview

At FUJIFILM North America Corporation, we are many things to both consumers and business customers. We’re looking for passionate, mission-driven people to help us continue to innovate.

With five operating divisions, there’s a lot of opportunity to find your niche and make an impact. Perhaps you’ll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax. Maybe you’ll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you might have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets. You could be drawn to our Business Innovation Division—they develop office and commercial print solutions and enable digital transformation. And if you’re interested in tape, check out our Industrial Products Division—they develop data storage solutions.

The Business Innovation Division of FUJIFILM North America Corporation is the largest graphic distributor in the US. We deliver world-class state-of-the-art solutions for Digital Printing, Production Toner Solutions, Office A3/A4 MFP Products, Packaging, and a full range of traditional Offset printing products. In addition, we are the industry leader in Color Standardization and G7 implementation.

We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Workflow & Technical Solutions Delivery

• Design, propose, implement, and support copy/print/scan/fax and workflow solutions aligned with partner and customer requirements.


• Diagnose and resolve complex hardware, software, network, and cloud-related issues.


• Collaborate with FNAC Channel Sales, Technical Specialists, and 3rd party vendors to deliver best practice solutions.


• Conduct solution demonstrations, proof-of-concepts, and technical evaluations for partner opportunities.


• Provide technical product and solution training to partner sales teams and internal stakeholders.


• Support special projects introducing new technologies and solutions to the U.S. market.


• Maintain deep knowledge of MFP/Printer hardware, operating systems, cloud environments, Windows server/desktop, and network technologies.

Salesforce & Pipeline Management

• Maintain accurate Salesforce reporting including call reports, partner visits, events, business plans, training sessions, pipeline updates, and forecasting.


• Build dashboards and insights that help leadership and partners make data-driven decisions.


• Ensure partner opportunities are properly qualified, tracked, and advanced through the sales cycle.


• Analyze pipeline trends to identify growth opportunities, risks, and enablement gaps.


• Support adoption of CRM best practices across channel partners and internal teams.

Channel Partner Engagement

• Conduct a minimum of three partner-facing meetings per day (on-site/off-site), including sales calls, training, marketing events, and solution troubleshooting.


• Strengthen partner relationships through proactive communication, technical guidance, and joint business planning.


• Manage vendor relationships to ensure optimal solution performance and partner satisfaction.


• Advise partners on technology selection aligned with customer requirements and competitive dynamics.


• Collaborate with FNAC teams to resolve complex issues involving process, software, hardware, or workflow design.

Continuous Improvement & Professional Development

• Identify areas for process improvement and recommend methods for implementing enhancements.


• Investigate and implement new support processes for print-related solutions.


• Stay current on industry trends, emerging technologies, and competitive offerings.


• Pursue ongoing self-development through training, certifications, and skill-building opportunities.


• Actively contribute to Solutions Services team goals and cross-functional initiatives.

Key Performance Indicators

• Achievement of revenue, gross profit, and unit sales targets.


• Quarterly attainment of key sales KPIs per territory.


• Increased FB brand market share, partner satisfaction, and solution adoption.


• Quality and effectiveness of sales enablement materials and training delivered.


• Accuracy and timeliness of Salesforce reporting and forecasting.


• Successful execution of partner meetings, events, and solution deployments.

Required Qualifications

• 5+ years of successful IT industry experience, preferably in business processes, print/copy/scan/fax workflows, or Enterprise Content Management.


• Strong understanding of MFP/Printer hardware, operating systems, cloud environments, Windows server/desktop, and network technologies.


• Experience delivering technical training to diverse audiences.


• Demonstrated ability to liaise, consult, and negotiate with a broad range of customer and partner groups.


• Ability to develop and sustain strong internal and external customer relationships by creating customer‑centric solutions.


• Action oriented and results driven


• Established negotiation and influencing skills


• Excellent cross‑functional teamwork skills (product management, support, sales, service, and management)


• Operational problem‑solving expertise


• Experience with Salesforce CRM, sales enablement tools, and pipeline management.


• Background in marketing, channel programs, or sales enablement strongly preferred.


• Hardware/software IT qualifications advantageous.


• Demonstrated presentation skills


• Strong analytical and strategic planning capabilities


• Ability to analyze information objectively, apply structured reasoning, and make well‑founded decisions based on evidence and logical principles


• Essential communication skills, both written and verbal


• Working knowledge of Microsoft applications including Word, Outlook, and PowerPoint with advanced proficiency in Excel and reporting tools


• Ability to travel ~30%

Preferred Skills

• Experience in imaging, manufacturing, technology, healthcare, or industrial distribution industries


• Field-based role requiring regular travel to partner sites, customer locations, and events.


• Must be able to conduct on‑site technical evaluations and solution demonstrations.


• May require occasional evening or weekend work to support partner events or urgent solution needs

Salary and Benefits:

• $85,000 -100,000 depending on experience


• Medical, Dental, Vision


• Life Insurance


• 401k


• Paid Time Off

#LI-Remote

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([e-mail]).

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