Solutions Engineer - Partnerships, Ads (Applied AI Focus)

TikTok; New York (NY); On-site; USD 162,000 - 317,000; Full time

Job summary

TikTok is building out its Solutions Engineering team to help our external clients thrive on this journey. As a Solutions Engineer, you will architect and build solutions, prioritizing client success and cross-functional collaboration to meet business objectives.

Focus areas include applying AI: deploying, scaling models, building RAG pipelines, and designing systems that ground LLMs in enterprise data. Expect to engage with API capabilities and partner integrations across marketing tech.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 3+ years of experience shipping production-grade code.
• Experience building or shipping ML/LLM-powered products.
• Experience with model evaluation, fine-tuning, or prompt design.
• Proficiency in Python, Go, Java, or C/C++.
• Able to explain technical concepts to non-technical audiences.
• Strong knowledge of API and backend systems design.

Responsibilities

• Develop and maintain relationships with key strategic partners and agencies.
• Collaborate cross-functionally with Partnerships and Product teams on technical integrations.
• Be an expert on TikTok API capabilities and partner offerings from a technical lens.
• Advocate for API improvements and influence product roadmap with internal teams.
• Build and ship new products and end-to-end integrations with Ads product engineering teams.
• Maintain subject matter expertise on marketing technology and API trends.

Skills

Production code

ML/LLM experience

Prompt design

API design

Cross-functional communication

Python

Go

Java

C/C++

Education

Bachelor's degree in Computer Science

Tools

REST APIs

Job description

Responsibilities

We believe the services and community we've built can not only transform how people are inspired on the platform, but also transform how businesses from different industries, big or small, capture growth opportunities in this new era. TikTok is building out our Solutions Engineering team to help our external clients and partners to thrive on this journey. As a Solutions Engineer, you will not only have the opportunity to identify and solve challenges by architecting and building solutions but, more importantly, prioritize client success and work cross-functionally to help them reach their business objectives.

Applied AI Focus

Focuses on integrating, deploying, and scaling existing AI models to solve business problems. Design, deploy, and maintain scalable AI agents, Retrieval-Augmented Generation (RAG) pipelines, and system integrations that solve concrete business problems.

• Orchestration: Linking models to APIs, databases, and front-end interfaces.
• Agentic Workflows: Moving models beyond chat interfaces into systems capable of multi-step reasoning, tool-use, and task execution.
• RAG Systems: Designing vector databases, chunking strategies, and retrieval evaluation to ground LLMs in specific enterprise data.
• Model Evaluation & Tuning: Conducting fine-tuning and putting strong safety guardrails and evaluation frameworks in place.

Responsibilities

• Develop and maintain relationships with key strategic partners and agencies; build trust through your deep technical expertise of their platforms and customer needs.
• Collaborate cross-functionally with Partnerships and/or Agency Leads and Product teams to develop, manage and grow partner relationships with a focus on technical aspects (i.e. technical presentations, trainings, consultations, integration guides, and best practices).
• Be an expert on TikTok's API capabilities and partner offerings from technical lens. Advocate for API improvements and influence product roadmap with internal product teams to solve business challenges.
• Build and ship new products as well as end-to-end integrations in collaboration with Ads product engineering teams.
• Maintain subject matter expertise on marketing technology and API trends.

Qualifications

Minimum Qualifications:

• Bachelor's degree or above, majoring in Computer Science or related fields.
• 3+ years of experience shipping production quality code
• Have experience building or shipping machine learning or LLM-powered products.
• Have worked on model evaluation, fine-tuning, or prompt design.
• Familiar with one or more general purpose programming languages including but not limited to: Python, Go, Java, C/C++.
• Ability to effectively communicate technical concepts to non-technical audiences and to collaborate with various sized stakeholder groups internally and externally.
• Demonstrated knowledge of API and backend systems design.

Preferred Qualifications

• Experience in advertising technology working with large volume data analytics.
• Solutions-oriented with strong problem-solving and development experience

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

【For Pay Transparency】Compensation Description (Annually)

• The base salary range for this position in the selected city is $162000 - $316800 annually.
• Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
• Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

• 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
• 3. Exercising sound judgment.