Solutions Engineer, NAM

Socket.dev; New York (NY); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Healthcare benefits

Hybrid work model

401(k) match

Volunteer day

Birthday day off

Job summary

Unily is seeking a Solutions Engineer to support complex enterprise deals across North America, partnering with Account Executives to lead strategy and articulate value at the C‑suite level.

You will design demos, run executive workshops, and translate business outcomes into credible technical narratives, ensuring risk and security considerations are addressed without over‑engineering.

Join a team that emphasizes outcomes, collaboration, and a sustained, hybrid work culture.

Qualifications

• Proven experience operating as a Solutions Engineer, Sales Engineer, or similar in large enterprise, complex sales environments.
• Strong grounding in value‑based selling and consultative discovery, steering conversations toward outcomes and risk.
• Demonstrated ability to engage with C‑suite stakeholders with credibility and clarity.
• Solid understanding of enterprise technology considerations and appropriate depth for audience and deal stage.
• Comfort working within deal teams with prioritisation, trade‑offs, and time pressure.
• Self‑directed and autonomous, able to make decisions in ambiguity while collaborating with Sales and extended teams.

Responsibilities

• Enterprise Deal Leadership with account executives to guide strategy across extended buying groups.
• Value‑Led Discovery & Storytelling translating priorities into value narratives connected to measurable business impact.
• Executive‑Level Engagement with senior and C‑suite stakeholders to align, decide, and build consensus.
• Demo & Workshop Excellence designing tailored demos, executive readouts, and workshops focused on outcomes.
• Technical Credibility & Risk Management providing guidance on hosting, security, authentication, and integrations.
• RFP, RFI & Complex Evaluation Support leading technical responses ensuring clarity and alignment with customer requirements and true capabilities.
• Commercial & Cross‑Functional Influence shaping deal approach and feeding learnings back into Product, Marketing, and Enablement.
• Mentorship & Standards setting best practices and developing the team.

Skills

Enterprise pre‑sales

Value selling

Executive presence

Technical breadth

Commercial awareness

Autonomy

Job description

Job Purpose

As we continue to scale in the enterprise Employee Experience market, we are seeking a Solutions Engineer with deep experience supporting complex, multi‑stakeholder enterprise deals across North America.

This role sits at the intersection of strategy, value articulation, and technical credibility. You will partner closely with Account Executives on high‑impact opportunities, guiding prospects through ambiguity, shaping solution direction, and helping executive stakeholders clearly understand why change matters, why now, and whyUnily.

You will act as a trusted advisor throughout the sales cycle, bringing structure to complex buying journeys and ensuring that demonstrations, workshops, and proof points remain relentlessly focused on business outcomes rather than product features.

This role is suited to someone who is confident operating at C‑suite level, comfortable challenging assumptions, and experienced in navigating the realities of large enterprise decision‑making.

Main Responsibilities

• Enterprise Deal Leadership:Partner with Account Executives to lead the solution strategy for complex enterprise opportunities, guiding discovery, shaping deal strategy, and influencing technical and business stakeholders across extended buying groups.

• Value‑Led Discovery & Storytelling:Translate executive priorities, organisational challenges, and strategic initiatives into compelling, value‑based solution narratives. Ensure every interaction clearly linksUnily’scapabilities to measurable business impact.

• Executive‑Level Engagement:Confidently engage with senior and C‑suite stakeholders, facilitating conversations that move beyond requirements gathering into alignment, decision‑making, and consensus building.

• Demo & Workshop Excellence:Design and deliver tailored demos, executive readouts, and solution workshops that reflect industry best practice, enterprise‑scale realities,and the customer’s specific context. Avoid feature‑led walkthroughs in favour of outcome‑driven experiences.

• Technical Credibility & Risk Management:Provide clear, pragmatic guidance on enterprise architecture topics including hosting, security, authentication, and integrations. Help prospects and internal teams assess technical risk, complexity, and feasibility without over‑engineering.
• RFP, RFI & Complex Evaluation Support:Lead technical responses for large enterprise RFIs and RFPs, ensuring clarity, consistency, and strong alignment between customer requirements, value positioning, andUnily’strue capabilities.

• Commercial & Cross‑Functional Influence:Act as a senior voice within deal teams, influencing approach, scope, and sequencing. Feed structured learnings back into Product, Marketing, and Enablement to continuously improve howUnilywins in enterprise scenarios.

• Mentorship & Standards:Set the bar for solutions excellence within the team, sharing best practice, supporting peer development, and modelling what “good” looks like in enterprise pre‑sales.

Requirements

• Enterprise Pre‑Sales Experience:Proven experience operating as a Solutions Engineer, Sales Engineer, or similar role within large enterprise, complex sales environments.

• Value Selling & Consultative Expertise:Strong grounding in value‑based selling and consultative discovery, with the confidence to steer conversations away from feature comparison and towards outcomes, impact, and risk.

• Executive Presence:Demonstrated ability to communicate with credibility and clarity at executive level, including explaining complex concepts in a way that resonates with non‑technical leaders.

• Technical Breadth with Judgement:Solid understanding of enterprise technology considerations, paired with the judgement to know how deep to go, when, depending on audience and deal stage.

• Commercial Awareness:Comfort working within deal teams where prioritisation, trade‑offs, and time pressure are real. Able to balance rigor with pragmatism to help deals progress.

• Autonomy & Ownership:Self‑directed, organised, and comfortable making decisions in ambiguous situations, while collaborating closely with Sales and extended teams.

We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow.

Why Work for Unily?

In addition to a generous base salary and commission plan, here are somethings we think you will love:

Our awesome team culture.

We are focused on achieving results as a team and having fun whilst we do it. You won’t find a friendlier or more dedicated bunch of people.

Our industry leading product.

We are very proud of our ever‑evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert.

The flexibility that we offer

We don’t just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance.

Our bright and modern office spaces.

When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen, ample parking and the option to bring your dog to work.

We offer a fantastic suite of benefits

23 vacation days, 10 sick days, 1 annual volunteer day and 1 day off for your birthday! We offer medical, dental and vision coverage at 96% of the payroll cost at the employee-only coverage level and cover 80% for employee plus dependent levels. 1x your annual salary in Life and AD&D coverage at no cost to you. 5% match on your 401(k) and no vesting schedule after your first 90 days.

Our commitment to sustainability and giving back to the community.

We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme.

View Unily's UK & EEA Careers Privacy Notice here

View Unily's USA Careers Privacy Notice here