Solutions Engineer

Levelaccess; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Level Access is seeking an experienced Solutions Engineer to guide customers through their digital accessibility journey. You will partner with Account Executives and Customer Success to shape technical strategy, deliver product demonstrations, and architect tailored solutions connecting the Level Access Platform to client goals.

Responsibilities include leading technical discovery, delivering value-focused demos, and developing POCs, while acting as a SME on accessibility standards and

Qualifications

• 3+ years in a technical presales or solution consulting role within SaaS, DevOps, or compliance domains.

Responsibilities

• Lead technical discovery to understand business drivers, accessibility maturity, and success criteria.
• Design and present tailored solutions showcasing how the Level Access Platform, integrations, and services address customer challenges.
• Deliver differentiated demos focused on value outcomes, not just features.
• Develop proof-of-concepts (POCs) or pilots demonstrating measurable impact.
• Act as a subject matter expert on accessibility standards, automation, and program governance.
• Provide feedback to Product and Product Marketing as the voice of the customer.

Skills

Technical presales

SaaS

DevOps

Compliance

Tools

Level Access Platform

Job description

At Level Access, we’re leading the digital accessibility revolution—helping global enterprises create inclusive, compliant, and exceptional digital experiences. Our AI-driven platform, combined with deep accessibility expertise, enables organizations to design, build, and maintain accessible web, mobile, and product experiences that align with WCAG, Section 508, and ADA standards. We partner with some of the world’s largest brands to operationalize accessibility—transforming compliance from a checkbox exercise into a sustainable, organization-wide culture of inclusion! As a Solutions Engineer (SE), you’ll be a trusted advisor guiding customers through their digital accessibility journey. Partnering closely with Account Executives and Customer Success, you’ll shape the technical strategy, deliver compelling product demonstrations, and architect tailored solutions that connect our platform and services to the customer’s unique goals. You’ll engage directly with executives, developers, designers, and program owners to help them understand how Level Access can accelerate compliance, reduce risk, and improve user experience at scale.

Responsibilities

• Lead technical discovery to understand business drivers, accessibility maturity, and success criteria.
• Design and present tailored solutions showcasing how the Level Access Platform, integrations, and services address customer challenges.
• Deliver differentiated demos focused on value outcomes, not just features.
• Develop proof-of-concepts (POCs) or pilots demonstrating measurable impact.
• Act as a subject matter expert on accessibility standards, automation, and program governance.
• Provide feedback to Product and Product Marketing as the voice of the customer.

Qualifications

• 3+ years in a technical presales or solution consulting role within SaaS, DevOps, or compliance domains.
• Proven experience leading enterprise-level technical conversations with diverse stakeholders (C-Suite, Dev, UX, Legal, Procurement).
• Solid understandin