Solutions Engineer

Space Executive; Boston (MA); On-site; USD 86,000 - 288,000; Full time

Job summary

An established industry player is seeking a Solution Engineer to enhance customer engagement in the observability space. This role is pivotal in guiding clients through their technical sales cycles, showcasing the platform's unique offerings through expert presentations. With a focus on customer satisfaction, you'll leverage your technical expertise to develop tailored solutions that meet client needs. Join a dynamic team that values innovation and collaboration, where your insights will directly impact operational efficiency and client success. If you're passionate about technology and eager to make a difference, this opportunity is for you.

Qualifications

• 5+ years in a customer-facing technical role such as pre-sales or solution engineering.
• Strong communication and presentation skills are essential.
• Experience in technical sales of observability solutions is highly desirable.

Responsibilities

• Partner with account executives on complex technical sales cycles.
• Deliver engaging presentations and product demos.
• Manage technical aspects of the sales process, including solution sizing.

Skills

Customer-Facing Technical Role

Communication Skills

Presentation Skills

Managing POCs

High-Level Programming Languages (Java, Go, Python)

Monitoring and Observability

Technical Sales of Observability Solutions

Education

Bachelor's Degree in Engineering or DevOps

Tools

Kubernetes

AWS

Azure

GCP

Docker

Prometheus

OpenTelemetry

Job description

1 week ago Be among the first 25 applicants

Direct message the job poster from Space Executive

Solution Engineer (Pre-Sales)Location: Boston, MA

About the Position

Our client is a leading platform in the observability space, offering cutting-edge solutions that enable businesses to optimize their data processes. By leveraging advanced architecture, the platform provides in-stream analytics that minimize reliance on traditional indexing and storage methods. The platform supports comprehensive monitoring of logs, metrics, traces, and security events, with features like APM, RUM, SIEM, and Kubernetes monitoring to improve operational efficiency and reduce costs.

The Solution Engineer plays a crucial role in helping customers fully utilize their observability and security data. We are seeking technically skilled, customer-focused professionals with a strong background in pre-sales or solution engineering. You will be a trusted advisor, guiding customers on their journey to improved monitoring, security, and observability.

As a senior member of the technical team, you will deliver expert presentations to audiences ranging from engineers to C-level executives, clearly demonstrating the value of the platform’s offerings.

Key Responsibilities

• Partner with account executives to strategize and execute on complex technical sales cycles.
• Deliver engaging presentations and product demos to showcase unique value propositions.
• Manage the technical aspects of the sales process, including solution sizing, discovery, and running Proof of Concepts (POCs).
• Develop customized solutions to enhance the core features of the platform and meet specific client needs.
• Maintain a deep understanding of the observability and security landscape, offering guidance on best practices and solutions.

Requirements

• Minimum of 5 years in a customer-facing technical role such as pre-sales, solution engineering, or technical architecture.
• Strong communication and presentation skills.
• Proven track record in managing POCs and technical integrations.
• Proficiency in high-level programming languages such as Java, Go, and Python.
• Solid understanding of monitoring, observability, log management, and SIEM.
• Background in Engineering or DevOps is a plus.
• Experience in the technical sales of observability solutions (log analytics, monitoring, APM, RUM, SIEM) is highly desirable.

Technical Expertise

• Extensive knowledge of Kubernetes, AWS, Azure, GCP, Docker, Prometheus, and OpenTelemetry.
• Hands-on experience integrating these technologies into customer environments, creating tailored solutions to meet operational needs.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Information Technology

• Industries

  Software Development and Technology, Information and Media

Referrals increase your chances of interviewing at Space Executive by 2x

Sign in to set job alerts for “Solutions Engineer” roles.

Solution Engineer (Pre-Sales) - All Levels

Boston, MA $86,380.00-$287,210.00 2 weeks ago

Solution Engineer (Pre-Sales) - All Levels

Boston, MA $86,380.00-$287,210.00 2 weeks ago

Solution Engineer (Pre-Sales) - All Levels

Boston, MA $86,380.00-$287,210.00 2 weeks ago

Burlington, MA $68,200.00-$96,000.00 1 week ago

Global Solutions Engineer (Remote, United States)

Software Engineer II, Consumer Health Systems

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.