Solutions Delivery Analyst - Tech SME (Hybrid)

ViziRecruiter,LLC.; Salisbury (NC); Hybrid; USD 75,040 - 112,560; Full time

Job summary

A leading grocery retailer in Salisbury, NC is seeking a Solutions Delivery Analyst III to serve as a technical subject matter expert. This role involves leading IT initiatives, providing second-level support, and improving operational efficiencies. Candidates should have a Bachelor's degree in Computer Science and 3+ years of related experience. The position offers a flexible hybrid work schedule involving 3 in-person days and 2 remote days.

Qualifications

• 3 or more years of relevant experience in technology.
• Experience in leading teams directly or indirectly.
• Ability to produce quality work adhering to standards.

Responsibilities

• Lead small to mid-size project solution delivery activities.
• Provide second and third-level technical support for application services.
• Conduct root cause analysis on complex issues.

Skills

Technical Subject Matter Expertise

Project Management

Problem Solving

Agile Methodologies

Education

Bachelor's Degree in Computer Science or related

Tools

MS Azure

Atlassian Suite

ServiceNow Knowledge Management

Job description

A leading grocery retailer in Salisbury, NC is seeking a Solutions Delivery Analyst III to serve as a technical subject matter expert. This role involves leading IT initiatives, providing second-level support, and improving operational efficiencies. Candidates should have a Bachelor's degree in Computer Science and 3+ years of related experience. The position offers a flexible hybrid work schedule involving 3 in-person days and 2 remote days.