Solutions Consultant, Mid-Market

ramp; New York (FL); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

Job summary

Ramp is seeking a Solutions Consultant to drive partnerships with customers by delivering expert demonstrations and understanding client needs. You will work with Account Executives, Customer Success, and Account Management to tailor financial solutions and ensure Ramp's product aligns with evolving requirements.

As a technical and financial expert, you will create integrated solutions, advise customers, and communicate between internal teams and clients.

Qualifications

• 3+ years in solutions consulting or similar customer-facing roles implementing SaaS in finance.
• BS/BA in a relevant field; accounting or finance knowledge helpful.
• Experience with IdP/HRIS/ERP systems and API integrations.

Responsibilities

• Partner with Sales and Product to drive integration development for customers.
• Demonstrate technical accounting features via customized demos and workflows.
• Design tailored solutions aligning with customer needs and ROI.
• Assist in advanced technical/accounting implementations for Ramp.

Skills

Solutions Consulting

APIs

Finance systems

Education

Bachelor's degree in CS/Engineering/Business/Finance/Accounting

Tools

IdP

HRIS

ERP

Job description

About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

As a Solutions Consultant at Ramp, you will play a crucial role in establishing and nurturing partnerships with current and potential customers. This involves building trust and confidence through expert demonstrations of Ramp's products and a deep understanding of our customers' needs. Collaborating closely with Account Executives, Customer Success, and Account Management teams, you will prioritize and develop financial solutions for Ramp's key customers, ensuring that the product aligns with their evolving requirements. Acting as technical and financial experts, you will design integrated solutions, provide strategic advice to customers, and facilitate communication between internal technical teams and customers. Partner Consultants drive customer success from deal evaluation to product activation, influencing product development to enhance Ramp's value proposition continually. This role requires strong technical skills to educate on accounting features and seamlessly integrate them across customer touchpoints.

What You’ll Do

• Partner with Sales, Product and Partners to advocate for integration development in-line with customer needs

• Collaborate with Ramp Account Executives to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and promoting Ramp’s value proposition

• Develop tailored product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs

• Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp

• Evaluate customer requirements for new opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery

• Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices

What You’ll Need

• 3+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions and utilizing APIs, preferably within the financial sector

• Bachelor's degree in computer science, engineering, business, finance, accounting or related field

• Proficiency in IdP, HRIS, and/or ERP solutions

• Expertise in accounting systems, controllership needs, and finance/accounting workflows

• Exceptional organizational, project management, and time management abilities

• Strong skills in engineering, system design, and technical specification writing

• Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment

Benefits available to all full-time Ramp employees (Global)

• Flexible PTO

• Centralized home-office equipment ordering

• Health and wellness stipend

• Budget for intra-office travel

• Weekly coffee stipend

United States

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

• One Medical annual membership

• 401(k), including employer match on contributions made while employed by Ramp

• Fertility HRA (up to $10,000 per year)

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

• Pet insurance

• In-office perks: lunch, snacks, drinks, and more

• Relocation expense coverage to NYC or SF (if needed)

Canada

• Group medical, dental, and vision coverage through Sun Life

• Life, AD&D, and disability coverage

• Fertility drug coverage (up to $4,000 lifetime)

• Group Retirement Plan with employer match (RRSP + DPSP)

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

• Employee Assistance Program and virtual care through Lumino Health

United Kingdom

• Private medical insurance through Freedom Elite

• Virtual GP and at-home care via eMed x Livi

• Workplace pension through Penfold, with salary sacrifice option

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.