Solutions Consultant, Commercial

Ramp; San Francisco (CA); On-site; USD 128,000 - 176,000; Full time

Benefits offered by this job

100% medical, dental & vision

One Medical membership

401(k) with employer match

Fertility HRA

Parental leave

Relocation assistance to NYC or SF

Job summary

Ramp is seeking a Solutions Consultant to build trusted relationships with potential customers. You will demonstrate Ramp’s products, tailor financial solutions, and collaborate with cross-functional teams to ensure alignment with customer needs and successful product activation.

You will work with Account Executives, Customer Success, and Product teams to drive technical and accounting implementations, while influencing product development to enhance Ramp's value proposition.

Qualifications

• 2+ years in Solutions Consulting or similar customer-facing roles (SaaS)
• Bachelor's degree in CS/Engineering/Business/Finance/Accounting or related field
• Proficiency with IdP/HRIS/ERP solutions
• Strong organizational, PM and time management abilities
• Excellent engineering, system design, and technical specification writing
• Proactive mindset in a fast-paced startup environment

Responsibilities

• Collaborate with Account Executives to demo products and highlight Ramp value.
• Develop tailored solutions based on integration and configuration options.
• Partner with Sales, Product and Partners for integration development.
• Support Sales and Post-Sales in technical and accounting implementations.
• Assess customer requirements via use-case analysis and ROI assessments.
• Create and maintain internal knowledge base of use cases and best practices.

Skills

Solutions consulting

Accounting knowledge

APIs integration

System design

Project management

Time management

Communication skills

Startup mindset

Education

Bachelor's degree in computer science, engineering, business, finance, accounting or related field

Tools

IdP

HRIS

ERP systems

Job description

About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About The Role

As a Solutions Consultant at Ramp, you will play a crucial role in establishing and nurturing partnerships with potential customers. This involves building trust and confidence through expert demonstrations of Ramp's products and a deep understanding of our prospects' needs. Collaborating closely with Account Executives, Customer Success, and Account Management teams, you will prioritize and develop financial solutions for Ramp's key customers, ensuring that the product aligns with their evolving requirements. Acting as technical and financial experts, you will design integrated solutions, provide strategic advice to prospects, and facilitate communication between internal technical teams and prospects. Solutions Consultants drive customer success from deal evaluation to product activation, influencing product development to continually enhance Ramp's value proposition. This role requires strong technical skills, alongside strong presentation and value selling skills.

What You’ll Do

• Collaborate with Ramp Account Executives to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and promoting Ramp’s value proposition
• Develop tailored product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs
• Partner with Sales, Product and Partners to advocate for integration development in-line with customer needs
• Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
• Evaluate customer requirements for new opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery
• Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices

What You’ll Need

• 2+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions and utilizing APIs, preferably within the financial sector
• Bachelor's degree in computer science, engineering, business, finance, accounting or related field
• Proficiency in IdP, HRIS, and/or ERP solutions
• Expertise in accounting systems, controllership needs, and finance/accounting workflows
• Exceptional organizational, project management, and time management abilities
• Strong skills in engineering, system design, and technical specification writing
• Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment

For candidates located in NYC or SF, the pay range for this role is $128,000 - $176,000. For remote candidates located in all other locations, the pay range for this role is $115,000-$159,000.

Benefits Available To All Full-time Ramp Employees (Global)

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend

United States

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed by Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation expense coverage to NYC or SF (if needed)

Canada

• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Employee Assistance Program and virtual care through Lumino Health

United Kingdom

• Private medical insurance through Freedom Elite
• Virtual GP and at-home care via eMed x Livi
• Workplace pension through Penfold, with salary sacrifice option
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other Notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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