Solutions Architect, Manager - Public Sector

Jackalope Digital LLC; Northern (KY); Hybrid; USD 183,000 - 308,000; Full time

Benefits offered by this job

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation & Employee Stock-P

Growth and Development Fund

Parental Leave

Job summary

GitLab is seeking a Manager of Public Sector Solutions Architects to lead a team delivering strategic public sector engagements. You will guide pre-sales work from planning through monitoring, align technical leadership with customer missions, and coach architects to maintain consistent excellence across engagements.

You will report to the sales organization and collaborate with regional managers, engineering, product, and marketing to ensure customer outcomes and scalable architectures.

Qualifications

• 3–5 years of public sector experience.
• 2+ years of experience leading high-performing teams.
• Experience in technical pre-sales or customer-facing solution design.
• Knowledge of modern software development and operations practices.
• Familiarity with cloud computing and secure adoption.

Responsibilities

• Lead multiple high-impact initiatives that support strategic public sector sales opportunities.
• Manage a team of Solutions Architects through hiring, coaching, feedback, and retention.
• Guide technical evaluations and validation efforts to help customers understand how GitLab meets their business and technical requirements.
• Collaborate with regional sales managers on account strategy and with cross-functional leaders on complex opportunities.
• Improve team practices and execution strategies in partnership with Solutions Architect leadership and other departments.
• Communicate GitLab’s vision, strategy, and values in a way that helps your team apply them in day-to-day work.
• Track team execution through key performance indicators and provide clear updates to peers and leadership.
• Model strong customer engagement by acting as a Solutions Architect on selected opportunities to support customer success.

Skills

Public sector experience

Team leadership

Technical pre-sales

Cloud computing

Cross-functional collaboration

Job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our valuesand continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

* Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As the Manager of Public Sector Solutions Architects, you will lead a team of Solutions Architects serving public sector customers. This role sits at the intersection of technical strategy, customer outcomes, and team leadership. You will support high-impact public sector opportunities, guide technical pre-sales work from planning through monitoring, and help your team connect GitLab’s DevSecOps platform to each customer’s business and mission needs. In your first year, you will be expected to strengthen team execution, improve how the team works across functions, and coach Solutions Architects to deliver consistent technical leadership across strategic engagements.

You will report through the sales organization and work closely with regional sales managers, as well as peers in Engineering, Product Management, and Marketing. This is a hands‑on leadership opportunity where you will both grow a high‑performing team and lead by example in customer‑facing solution architecture work.

Due to customer requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position.

What you’ll do

• Lead multiple high-impact initiatives that support strategic public sector sales opportunities.
• Manage a team of Solutions Architects through hiring, coaching, feedback, and retention.
• Guide technical evaluations and validation efforts to help customers understand how GitLab meets their business and technical requirements.
• Collaborate with regional sales managers on account strategy and with cross‑functional leaders on complex opportunities.
• Improve team practices and execution strategies in partnership with Solutions Architect leadership and other departments.
• Communicate GitLab’s vision, strategy, and values in a way that helps your team apply them in day‑to‑day work.
• Track team execution through key performance indicators and provide clear updates to peers and leadership.
• Model strong customer engagement by acting as a Solutions Architect on selected opportunities to support customer success.

What you’ll bring

• Experience: 3-5 years experience in Public Sector
• Leadership: 2+ years of experience leading high-performing teams, ideally in a global or remote environment.
• Experience leading teams with accountability for execution, coaching, and performance.
• Experience in technical pre-sales or a related information technology role that supports customer-facing solution design.
• Knowledge of modern software development or operations practices across the software delivery lifecycle.
• Familiarity with cloud computing technologies and the practices that support secure, scalable adoption.
• Ability to mentor others and give and receive constructive feedback in a clear, respectful way.
• Experience working with other managers and cross‑functional partners to develop and carry out shared strategies.
• Experience supporting public sector customers and understanding the needs of regulated or mission-driven environments.
• Openness to bringing transferable leadership and technical experience from adjacent fields where customer outcomes, collaboration, and technical credibility are important.

About the team

The Public Sector Solutions Architect team helps customers understand how GitLab can support secure, effective software development from planning to monitoring. As a distributed team, we collaborate asynchronously across regions while aligning on shared practices for strategic customer engagement. We are focused on helping public sector organizations connect technical decisions to business outcomes while improving the consistency and effectiveness of GitLab’s technical pre-sales approach.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range: $183,200 — $308,400 USD

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See alsoGitLab’s EEO PolicyandEEO is the Law. If you have a disability or special need that requiresaccommodation, please let us know during therecruiting process.