Solutions Architect – Freight Technology

LSP44; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

project44 is seeking a Solutions Engineer to drive technical discovery and design for LSP customers. You will own integration scoping, validate API connections, and translate complex logistics challenges into compelling demonstrations. You will collaborate with AE teams, support ROI analyses, and mentor peers.

In-office commitment is four days a week at our Chicago HQ; travel may be required. You will leverage your TMS and API expertise to advance strategic deals across a dynamic logistics

Qualifications

• 5+ years hands-on experience at a 3PL/4PL or managed transportation provider.
• Fluency in LSP processes: load tendering, carrier scorecarding, freight audit & pay, SLA reporting.
• Proven track record leading complex integration projects in logistics tech.
• Hands-on with TMS platforms and API-based integration.

Responsibilities

• Lead technical and business discovery for LSP accounts and translate pain points into scalable project44 solutions.
• Own integration scoping and demonstrate API connectivity with carrier networks and LSP tech stacks.
• Design and deliver ROI‑driven value demonstrations and executive-ready analyses.
• Mentor Solutions Engineers and collaborate with Product, Engineering, and Sales.

Skills

LSP experience

Solution design

API integration

TMS knowledge

Technical storytelling

Tools

Postman

Python

SQL

JSON/XML

Cloud platforms

Job description

Why project44?

At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.

With our Decision Intelligence Platform, Movement** ,** we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.
Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.

AI at project44

We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you’re building product, serving customers, managing people, or running operations, AI is a tool you’re expected to use with intent, curiosity, and judgment. We don’t expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team’s AI fluency because we believe it’s a competitive advantage for every person at project44, not just our engineers.

If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.

In-office Commitment:

Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful headquarters four days a week. Together, we’re building something extraordinarily learn, grow, and thrive in our fast-paced, transformative environment.

About the Role:

As a Solutions Engineer you’ll serve as the primary technical and business advisor for project44’s go-to-market motion into the 3PL, 4PL, and broader LSP segment. You bring credibility in the room that comes from having lived the technical and operational realities of a logistics provider.

This role is both strategic and hands‑on. You will be embedded with dedicated LSP Account Executives — owning the technical discovery, solution design, integration scoping, and value quantification for complex LSP sales engagements. You’ll translate operational pain into compelling platform demonstrations and build LSP‑specific ROI models.

You are a storyteller, technologist, and logistics operator who can articulate how project44 transforms the way LSPs serve their shipper customers — and back it up with architectural depth, operational fluency, and hands‑on integration know‑how.

The LSP Buyer Landscape

You’ll be working with logistics service providers across the full spectrum of the industry — each with distinct operational models, technology stacks, and strategic priorities:

• Non-Asset 3PLs & Freight Brokers: Managing carrier networks at scale, with pressure to provide shipper‑facing visibility without owning the assets.
• 4PLs & Lead Logistics Providers: Orchestrating multi‑modal, multi‑carrier, multi‑region supply chains on behalf of enterprise shippers — where data normalization and control tower capabilities are critical.
• NVOCCs & Freight Forwarders: Navigating complex ocean, air, and customs workflows where milestone visibility and exception management define service quality.
• LTL Consolidators & Regional Carriers: Competing on reliability and transparency, with growing pressure to offer real‑time tracking and API‑accessible data to shipper portals.
• Managed Transportation Providers: Taking ownership of shipper TMS environments and carrier relationships, where project44 becomes the visibility and intelligence layer on top of their managed programs.

Key Accountabilities:

LSP Discovery & Solution Design

• Lead technical and business discovery using LSP‑native vocabulary — carrier network management, managed transportation, freight audit & pay, control tower operations, customer SLA performance, white‑label visibility portals, and TMS/WMS interoperability.
• Translate complex, multi‑stakeholder LSP challenges into scalable, high‑impact project44 solutions — mapping customer pain to platform capabilities across the Movement product suite.
• Serve as the internal and external authority on how project44 creates differentiated value for LSPs — from carrier connectivity and execution automation to customer‑facing portals and Decision Intelligence reporting.
• Bridge operational and technical stakeholders within LSP accounts — equally effective presenting to a VP of Operations and their integration architect, switching registers fluidly as needed.

Integration Scoping & Technical Validation

• Own the integration story in every deal — scope and demonstrate how project44 APIs and the carrier network connect into LSP tech stacks including TMS platforms (MercuryGate, TMW/PeopleNet, Oracle TMS, Blue Yonder, McLeod, etc.).
• Conduct hands‑on API prototyping — construct and execute test calls, configure webhooks, interpret JSON/XML payloads, and data‑map carrier event streams to accelerate technical validation and reduce time‑to‑close.
• Advise on carrier connectivity models relevant to LSPs: EDI (204/210/214), API‑based load tendering and tracking, ELD integrations, and ocean/air carrier APIs.
• Collaborate with Implementation and Customer Success to ensure that what is scoped in sales is achievable in delivery — protecting both customer trust and project44 margin.

Value Selling & Executive Engagement

• Build and present LSP‑specific ROI models that resonate with logistics provider economics: cost per shipment tracked, carrier compliance rates, customer retention tied to visibility SLAs, exception‑driven headcount savings, and white‑label portal value for shipper accounts.
• Design and deliver sophisticated demos, proofs of concept, and value assessments aligned to executive‑level business outcomes — customized for the specific operational model of each LSP prospect.
• Act as a trusted advisor to executive stakeholders — presenting technical visions and quantified business cases that influence long‑term strategic partnerships.
• Stay current on evolving logistics industry trends (automation, AI/ML‑driven visibility, IoT, carrier API proliferation) and advise LSP customers on how project44 drives competitive differentiation.

Team & Cross‑Functional Contribution

• Partner closely with dedicated LSP Account Executives to develop and execute account strategies — operating as a tightly integrated AE/SE pod throughout the sales cycle.
• Mentor and coach Solutions Engineers, elevating team performance and consistency across global regions.
• Partner with Product and Engineering to influence the roadmap through market feedback gathered from LSP sales engagements.
• Represent project44 at industry events, webinars, and customer councils (CSCMP, FreightWaves, TIA, etc.) as a recognized thought leader in logistics technology.
• Support enablement initiatives to scale LSP‑specific best practices, talk tracks, and competitive positioning across the Solutions Engineering organization.

Requirements & Preferred Skills

• 5+ years of hands‑on operational or technical experience at a 3PL, 4PL, or managed transportation provider — including deep familiarity with carrier network operations, customer account management, TMS configuration/integration, or supply chain visibility deployments. Direct experience as an operator (operations manager, implementation lead, solutions architect, or account manager) at an LSP is strongly preferred over adjacent roles.
• Fluency in LSP‑specific processes and terminology: load tendering, carrier scorecarding, freight audit & pay, customer SLA reporting, mode optimization, drayage/intermodal operations, white‑label portals, and managed transportation program structures.
• Proven track record leading complex, multi‑stakeholder integration or operational projects — e.g., managed transportation outsourcing transitions, large‑scale carrier onboardings, TMS implementation or migration, or supply chain visibility platform deployments.

Technical Skills

• Hands‑on experience with at least one major TMS platform (MercuryGate, TMW Suite, Oracle TMS, Blue Yonder, McLeod, Transplace, etc.) from an integration, configuration, or implementation standpoint.
• Ability to work directly with APIs: reading technical documentation, constructing and executing test calls (Postman or equivalent), and interpreting JSON/XML payloads to support fast technical validation with LSP prospects.
• Experience with or strong understanding of carrier connectivity models: API‑based tendering and tracking, ELD integrations, and ocean/air carrier data feeds.
• Comfortable with light scripting (Python, JavaScript) or query writing (SQL) for demo customization, data manipulation, and proof‑of‑concept builds.
• Strong grasp of cloud architecture, integration frameworks, and data exchange standards; familiarity with information security considerations in enterprise SaaS deployments.

Communication & Sales Skills

• Excellent communication and presentation skills — able to distill complex technical and operational concepts for C‑suite audiences while maintaining depth when engaging with technical counterparts.

• Proficiency in leading discovery workshops, designing Proofs of Value, and delivering quantifiable ROI analyses tailored to logistics provider economics.

• Deep understanding of global supply chain, transportation, and logistics processes at a structural level — not just the vocabulary.

• Willingness to travel up to 50% for customer engagements, industry events, and internal collaboration.

• In‑office Commitment: Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on‑site, in our beautiful headquarters four days a week. Together, we’re building something extraordinary—learn, grow, and thrive in our fast‑paced, transformative environment.

Diversity & Inclusion

We’re designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world‑class product and experience if our teams are as diverse and unique as the communities we are building for. It’s up to us to create a company where anyone can bring their authentic self to work every day. We’re constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It’s on every one of us.

Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We’re building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you.

We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive.

For any accommodations needed during the hiring process, please email [e-mail].